Service Advisor
5 months ago
Job reference number- PA1629- Job Type- Full time- Location- Preston Area, Lancashire, England- Salary- £28000-£35000 per annum**Job description**:
**Service Advisor - Preston Area**
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team.
The Job:
- The Service Advisor position entails both working alongside the Service Manager and to deliver the goals of the business.
- Welcome all customers at Service Reception in a warm and professional manner.
- Advise customers of any additional work required.
- Book vehicles into the department for work to be carried out.
- Keep customers updated on the progress of their vehicle.
- Delivering high levels of customer service, you will find their requirements and advise on cost, time scale and what exactly will happen.
- This role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.
Looking for someone with a strong customer service background, with the right personality and confidence to fit with the team.
A professional, well presented, confident Service Advisor, to work with the team on the front desk & workshop to hit and exceed targets.
This is a position based on the front desk, customer facing, within a main dealership environment.
The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor.
Having experience of Kerridge would be a distinct advantage but not essential.
The Benefits:
- 25 days holiday (plus bank holidays)
- Additional day's holiday on your birthday
- Discount retail shopping platform
- Preferential family rates on BMW, MINI and BMW Motorrad
- Company pension scheme
- Death in Service policy
- Work wear supplied
- Childcare voucher scheme
- Cycle to work scheme
- Training, coaching and development funded
- Incentives and rewards
- Free tickets to local and national events
- Staff social events
- On site car parking
Working hours/days:
Mon - Fri: 8am to 5.30pm
Sat: 8:30am - 12:30pm (1 in 3)
**Salary**:
£28k basic
£35k + OTE
FANTASTIC and realistic bonus scheme and people earning MUCH more.
Why talk to us? The Solution Automotive have been leading experts in Automotive Recruitment since 1999 Our team know the industry like the back of their hand, and we have exceptional well forged relationships within an expansive network.
**Job SkillS**:
Customer, Service Advisor, Aftersales
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