Arabic Speaking Patient Co-ordinator

2 weeks ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

To provide a high quality, Arabic interpreting service for patients and their families from the Middle East. This will include complex medical interpreting.

In addition the interpreter will provide administrative assistance, ensuring all necessary documentation is appropriately completed.

To work together with the International Liaison Manager, and the extended Private Patient team to ensure continuous improvement of the processes and procedures for the flow of Middle Eastern patients.

To participate in the rota system for Royal Brompton, Harefield and Wimpole Street facilities, including on call out of hours.

To provide a Gold Standard customer service to private patients and their relatives/friends. Ensuring a high quality information service is provided, for the patient and their third party if required pre-admission, for the duration of the patient’s stay and on discharge.

Ability to work flexibly covering shifts 8am - 9pm on a rota basis including weekend working.

To provide a full Arabic interpreting Service for any private patients requiring this facility, you will therefore be required to carry an on call mobile on a rota basis to cover 24/7 as and when required.

You will be required to liaise with International organisations and Embassies on the status of booked, current and planned patients. This involves liaising with consultants, secretaries and other departments with regard to appointments for International patients. You will develop good working relationships with these and other colleagues, providing an exemplary service at all times.

You will be responsible for registering new patients and checking the demographic details of follow up patients using both the Lorenzo system and Compucare.

**All staff will commit to**:

- Act with honesty and integrity at all times
- Demonstrate respect for others and value diversity
- Focus on the patient and internal and external customer at all times
- Make an active contribution to developing the service
- Learn from and share experience and knowledge
- Keep others informed of issues of importance and relevance
- Consciously review mistakes and successes to improve performance
- Act as ambassadors for their directorate and the Trust
- Be aware of the impact of their own behaviour on others
- Be discreet and aware of issues requiring confidentiality

Salaries within the NHS are based on a step system, if you have no experience within the NHS previously, you will be placed on the starter salary rather than the maximum.

To provide a Gold Standard customer service to private patients and their relatives/friends. Ensuring a high quality information service is provided, for the patient and their third party if required pre-admission, for the duration of the patient’s stay and on discharge.

Ability to work flexibly covering shifts 8am - 9pm on a rota basis including weekend working.

To provide a full Arabic interpreting Service for any private patients requiring this facility, you will therefore be required to carry an on call mobile on a rota basis to cover 24/7 as and when required.

You will be required to liaise with International organisations and Embassies on the status of booked, current and planned patients. This involves liaising with consultants, secretaries and other departments with regard to appointments for International patients. You will develop good working relationships with these and other colleagues, providing an exemplary service at all times.

You will be responsible for registering new patients and checking the demographic details of follow up patients using both the Lorenzo system and Compucare.

The International Patients Manager will manage the schedules. It is your responsibility to ensure you are able to undertake the agreed schedule and if not, to notify the manager in a timely manner.

Your role will be varied and include activities such as ensuring all Letters of Guarantee and medical reports are requested and obtained and that all key information is uploaded to the Compucare system. As well as making follow up appointments for consultations and diagnostic tests for in or out patients and ensuring Embassies and patients are aware of timings and locations etc.

For inpatients you will ensure the patient and family are orientated to the ward explaining the nurse call button and facilities available to them. You will assist in the translation and delivery of instructions (Verbal and written) for patients with regards to medication or physio exercises etc.

Where necessary, cover will be required across the different hospital sites.

Supporting and guiding patients and their families throughout their patient journey, ensuring any issues are highlighted, documented and escalated to the appropriate person. Both verbal and written complex medical interpreting is required for all heart and lung patients in outpatient and inpatient settings. Explanation of patient treatment plans will include various different conditions, inc


  • Patient Co-ordinator

    24 hours ago


    London, United Kingdom King Healthcare Full time

    **Patient Co-ordinator **Private Cosmetic Clinic - London** **£25,000 - £28,000** **Full time - Permanent **King Healthcare are currently assisting a Private Cosmetic Clinic in London in their search for a Patient Co-ordinator. This role will be front of house providing customer service and support to doctors and patients including diary management. **The...

  • Medical Coordinator

    5 days ago


    London, United Kingdom Pertemps London Full time

    **Arabic speaking Medical Appointment Coordinator - Ongoing Temp - £15.00 per hour - Office based** Oil company is seeking an experienced Arabic speaking Medical Appointment Coordinator to support at their London offices. **This is an ongoing temporary role to start ASAP and will pay £15.00 per hour. Working hours: 8.30am to 4.45pm, Monday to Friday.** The...


  • London, United Kingdom Language Recruitment Services Full time

    **Arabic Speaking Receptionist** **Great Location in fabulous offices!** **Salary: per annum,** **Contract: Temporary Cover - Dates in April & May** **Location: London** **Ref: SM0201939** Our client, an international finance company based in stunning offices in central London is currently recruiting for a Corporate Receptionist with native-level in...


  • London, United Kingdom OR Media Full time

    OR Media are looking for an Operations Co-ordinator to work within the Acquisitions & Reversions team. Full time, 12 month contract. Hybrid working offered with 3 days per week in our Central London offices. You will be part of a team that acquire and reversion television productions for International & Middle East Broadcasters, responsible for assisting...


  • London, United Kingdom Bupa Global Full time

    Healthcare Assistant (Bank) - Arabic Speaking **Job Description**: **Healthcare Assistant - Arabic Speaking** **Cromwell Hospital London** **Bank** **£16. 21ph** **About Us** Bupa is one of the most well-known and respected healthcare businesses in the world, because what we do matters. From our contact centres to our care homes; health and dental...


  • London, United Kingdom Tower Hamlets GP Care Group CIC Full time

    The role is pivotal in ensuring all patients receive the best possible care and service. The Care Coordinators role will support the Practice and PCN clinical director in coordinating all key activity including access to services, advice and information and ensuring health and care planning is timely, efficient, and patient-centred. The role will include...


  • London, United Kingdom Language Recruitment Services Ltd Full time

    **?Arabic Speaking Market Research Analyst** **Locations - London (hybrid)** **Temp to Perm Role** **Excellent Salary** **Job Reference HD0255771** LRS (**Language Recruitment Services**) is urgently recruiting an **Arabic speaking Market Research Analyst with On-Line Research, Qualitative and Quantitative Research** experience for one of their clients...


  • London, United Kingdom Michael Page (UK) Full time

    We have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself Document Review Lawyer (Arabic speaking) London Temporary Amazing opportunity for a Document Review Lawyer (Arabic speaking) Top-tier international law...

  • Arabic Speaking Receptionist

    Found in: Whatjobs ES C2 - 5 days ago


    City of London, United Kingdom Barbara Houghton Associates Full time

    Previous experience working in a Corporate environment like Banking , Insurance or Law is essential for this role.Our client is seeking a highly motivated and customer-oriented individual to join their team as a temporary Arabic speaking receptionist. The successful candidate will be responsible for providing exceptional customer service to their Arabic...


  • London, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is a top-tier international law firm based in London. Job Description The key responsibilities for the Document Review Paralegal (Arabic speaking) vacancy are as follows: Translation between Arabic and English and vice versa Tagging for relevance Using ediscovery platforms (such as relativity) Ad hoc tasks The...


  • London, United Kingdom Barbara Houghton Associates Full time

    Previous experience working in a Corporate environment like Banking , Insurance or Law is essential for this role. Our client is seeking a highly motivated and customer-oriented individual to join their team as a temporary Arabic speaking receptionist. The successful candidate will be responsible for providing exceptional customer service to their Arabic...


  • London, United Kingdom Central and North West London NHS Foundation Trust Full time

    The post holder will play a prominent role in ensuring efficient patient flow and prevent unnecessary delays in patient discharge pathways. This will be achieved through developing excellent relationships across the rehabilitation wards, and working with patients, families and key stakeholders to ensure that transfer back to community life is seamless. The...


  • London, United Kingdom Language Recruitment Services Ltd Full time

    **Arabic Speaking Digital Marketing/Content Writers - Freelance** **Location: Remote /Work from home** **Type: Temporary/Freelance** **Salary Excellent hourly/daily rates** **Job Ref: HD021639** (LRS) Language Recruitment Services is regularly recruiting for dynamic, Arabic speakers with a Digital Marketing/Insight/Social Media /Content...


  • London, United Kingdom Love Success Plc Full time

    **Arabic Speaking Project Administrator**: - Job Reference: CL/AS - Date Posted: 26 May 2023 - Recruiter: Love Success plc - Location: London - Salary: £115 to £120 Per Day - Sector: Administrator/ Office Assistant/ Data Entry - Job Type: Temporary - Duration: ASAP - Work Hours: Full Time My client are a global education provider who are looking for an...


  • London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An exciting opportunity has arisen within the urological cancers administration team at Charing Cross Hospital’s Urology department. The post holder will be primarily responsible for co-ordinating and managing the Cancer clinics and thus will be required to work as part of a multi-disciplinary team alongside Consultants, registrars, nurses, other pathway...


  • London, United Kingdom ABL Recruitment Full time

    Role: Arabic Speaking Visa Services Consultant Start: ASAP Location: Central London (full time office based) **Salary**: £27000 to £30,000 depending on experience Working hours: 8 hour schedule between 8.00 am - 6.00 pm (Flexible) **Responsibilities** - Entering data onto consulate electronic forms - Maintaining accurate database records - Cross...

  • Property Solicitor

    Found in: Talent UK 2A C2 - 5 days ago


    London, United Kingdom Clear IT Recruitment Full time

    My client is seeking a Arabic or Turkish speaking Residential Property Solicitor to join their leading Property Department in their London office. 1+ years of experience is required to be considered for this role. The firm is happy with 3 days or remote working per week.About the firm• Close to 300 partners and over 2000 professionals working in over 15...


  • London, United Kingdom AMS UK Limited Full time

    115 Marlborough Road, Dagenham, RM8 2ES, Dagenham, United Kingdom Position Type: Primary School Arabic Language Teacher Employment Type: Part Time 15 hours a week Qualification Desirable: Arabic Language Certificate/Diploma/Degree or equivalent Start Date: Immediate Job Description Alamiyah School are looking to appoint a friendly, enthusiastic...


  • London, United Kingdom K2 Integrity Holdings, Inc. Full time

    K2 Integrity, a leading global risk advisory and investigations company, is seeking to recruit an experienced Arabic / English speaking researcher in London. The role will be diverse, and the successful candidate will work on a wide spectrum of investigative matters, such as multijurisdictional investigations, due diligence assignments, litigation support...


  • London, United Kingdom The Language Business Full time

    Fantastic new job opportunity (initially a 9-12 month contract) for an Arabic speaking Senior Business Development Manager to join an international HNW lifestyle and luxury retail organisations with global operations across many countries in the EMEA andAsian regions. As part of the global business team, you will work on developing sales into their group of...