Operations Executive

7 months ago

Bristol, United Kingdom Lah Property Marketing Full time

**Description**:
Operations Executive - 2 days per week

LAH Property Marketing provides property-savvy Front-of-house receptionist in commercial offices across the UK.

We have an exciting opportunity for an Operations Executive, to work 2 days a week, supporting the regional management team in Bristol and the surrounding area.

The Operations Executive plays a pivotal role in the coordination and support of our regional operations, acting as a crucial link between LAH and our valued clients. This dynamic position entails providing remote and mobile-based resources, offering essential site cover, administration, and project support to the Regional Management team, as well as lending assistance to LAH reception teams within the region.

***

**Hours and Salary**

2 days per week, with flexibility based on reception cover or emergency requests (approximately 8 hours per day)

Working days are Monday, plus one other week day which can be agreed at interview (16 hours per week)

£11,897 per annum (equivalent to £29,744 for full time role)

**Key Responsibilities**:

- Site Cover Assistance:_
- Provide temporary reception cover within the region as needed, demonstrating flexibility and adaptability. Locations - Bristol, Cardiff, Cheltenham
- Attend necessary training sessions to effectively step into reception roles across the region
- Documents and Processes:_
- Manage LAH Site Notes, liaising with reception teams to ensure accuracy and updates
- Create and maintain a Site/Key Contact list for the region
- Review and update Site Visit Checklists
- Maintain sharing access and updates for new starters/leavers
- Undertake general housekeeping and administrative maintenance of regional files
- Management System:_
- Use the scheduling system to ensure timely logging of bank holidays and absences, including sickness
- Follow up on sickness forms and return-to-work meetings for absences
- Health and Safety:_
- Track RAMS for each site and manage outstanding or annual review requirements
- Issue annual RAMS/DSE forms to sites and manage their return
- Maintain H&S documents, including fire evacuation and accident reporting checklists
- Site Activity/Events:_
- Assist in managing the critical path for monthly pop ups / events
- Support reception teams with formatting and content for weekly newsletters
- Proofread weekly reports generated by each site
- Communication and Training:_
- Train receptionists in platform usage and monitor participation
- Coordinate training and attendance for courses such as First Aid and in-house LAH Academy training
- Head Office:_
- Liaise regularly with your Ops team and Head Office Administrators to stay updated on administration procedures
- Ensure order sheets and purchases are accurate and authorised
- Site Visits:_
- Conduct site visits independently or accompany your Operations/Regional Manager
- Gain exposure to the Ops/Regional Manager's role and leadership skills during site visits, enhancing personal development

**Skills, Knowledge and Expertise**:

- Willingness to learn and adapt to in-house systems
- Strong administration skills with excellent organisational and time management abilities
- Self-motivated and comfortable working unsupervised and remotely
- Willingness to travel independently to regional locations
- Positive attitude and strong teamwork skills
- Flexibility to adapt work hours
- Immaculate presentation reflecting LAH standards

**Benefits**:

- Company-provided laptop and mobile phone
- Contribution to travel expenses for the use of a personal vehicle or travel fares
- Contributory Pension Scheme
- Life Assurance
- Employee Benefits Scheme (SAGE), non-contractual
- Discretionary sick pay, non-contractual
- Statutory Holiday
- Participation in Company Events

**About LAH Property Marketing**:
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

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