Supply Chain Operations Director
2 days ago
We are seeking an experienced Supply Chain Operations Director to join our team at 1st Executive Ltd. As a key member of our operations team, you will be responsible for managing our business-critical BPO supplier for the group Ops function.
The ideal candidate will have a proven track record in driving value, performance, and commercial efficiency from large-scale BPO contracts across Print, Marketing, and Communications. You will work closely with our procurement team to develop and implement best-in-class SRM processes, policies, and methodologies.
About the Role:
- Provide expert Supplier Relationship Management capability using your experience of supplier risk and relationship management to create clear supplier strategies (commercial, contractual, and risk) for a defined BPO service supplier.
- Ensure the requirements of contractual obligations, Procurement policy, and business unit objectives are met and evidenced in regular routines.
- Contribute to the ongoing development and implementation of best-in-class SRM processes, policies, and methodologies.
Requirements:
- Demonstrates a depth of SRM or Vendor Management experience with knowledge and awareness of EBA and PRA regulations.
- Extensive experience in managing outsourced/BPO suppliers in Print, Marketing, and Communications.
- Able to apply knowledge of the UK outsourcing market to develop the supplier relationship strategy, balancing external trends against business objectives and desired customer outcomes.
- Experience of driving performance in line with contractual KPIs and SLAs.
- Experience of 3rd Party Risk (TP) in accordance with Group Outsourcing Risk Policy.
- Ideally Degree qualified.
Benefits:
- Salary: Up to £75K + Car Allowance + Excellent Benefits.
- Location: Bristol (Agile/Flexible Working).
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