Senior Property Assistant

4 weeks ago

Birmingham, United Kingdom Webrecruit Full time

Birmingham, West Midlands

The Company

We are Centrick. We are the go-to experts specialising in all things residential and commercial property, with a national presence. ARMA accredited, with an IRPM-trained team, we provide building & estate management services for developments of all sizes, residential and mixed-use, in multiple locations across the UK. Committed to ensuring that residents enjoy peaceful and secure living.

Founded in 2005, today we manage £3billion+ in client assets and have over 230 employees across the group - and counting Every day we work to achieve our vision: to make customers’ lives better, the Centrick way.

We are currently seeking a Senior Property Assistant to join us on a permanent, full-time basis, working 35 hours per week.

So, who are we looking for?

You’ll have experience in a customer service environment with plenty of exposure to administration and the ability to build rapport with each and every one of our clients.

With a great leadership style, you’ll be able to manage and support your team, helping each individual to achieve their goals and reach success.

Able to pick up a range of internal systems, you’ll be proficient in IT, with great attention to detail and strong communication skills, including excellent spelling and grammar.

Joining the busy and engaging property sector, you’ll thrive in a fast-paced environment and be adept at changing in line with our business needs.

And what will you be doing?

As a Senior Property Assistant, you will manage a portfolio of our properties across Birmingham.

Overseeing a small team of Property Assistants, you will develop a detailed knowledge of each property, building strong rapport with residents and clients.

You will also handle customers’ requirements as their first point of contact. This will include answering general enquiries, raising requests for work, providing key documentation and managing communications via the residents’ portal.

**Additionally, you will**:

- Manage the inbox for the Estate Management Team
- Deal with insurance claims

What’s in it for you?
- Competitive annual salary
- 25 days’ holiday rising with service (to 28 days), plus 8 bank holidays
- Birthday Leave
- Healthcare Cash Plan
- Enhanced Family Leave
- Perkbox employee benefits platform
- Employee Assistance Programme
- Enhanced Pension Scheme
- Workplace Nursery Benefit
- Long Service Awards
- 1 paid CSR Day per year

This is an excellent opportunity for a customer-focused individual with administration experience and a great leadership style to join our growing company.

We believe in looking after our teams and that doesn’t stop at nurturing or helping you grow your career. Alongside great development opportunities, we’ll also provide you with a healthcare plan, pension scheme and a fantastic range of discounts via Perkbox.

Other organisations may call this role Senior Property Management Administrator, Senior Property Management Co-ordinator, Property Management Supervisor, Property Services Team Lead, Senior Lettings Administrator, Senior Property Services Administrator, or Senior Property Services Advisor.

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