Customer Service Advisor

3 months ago


Newtown, United Kingdom Quartix Limited Full time

Quartix Ltd currently has over 15,500 customers who track over 165,000 vehicles within the UK, Europe and US.

Working 8.30am to 5pm (37.5 hrs per week) from our lovely office in Newtown with the opportunity to hybrid work once full training has been given.

The aim of this role is to provide the highest level of customer support to our UK and US Fleet customers.

**Customer Services**

To ensure all sales/installations are booked and completed in full, maximising full potential within the forecast & ensuring inbound calls are answered and actioned. Working with Sales to ensure the customer’s needs are followed through and offering excellent customer service.

**Personal Specifications**
- Be able to priorities your own workload
- Be able to work under pressure
- Ensure you are able to multi skill between tasks

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£22,500.00 per year

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£22,500.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Work from home

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Newtown: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Newtown

Reference ID: Customer Service



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