Collections Officer

5 days ago


London, United Kingdom iWork Recruitment Limited Full time

Contract to start on 18-06-23 until 15-09-23 with a possible extension.

**Collection Officer Role duties include the following**:

- Manage a portfolio of service charge accounts, working to targets set by the Collections Manager.
- Monitor individual accounts, determining and taking appropriate action to ensure that account holders pay service charges in accordance with the obligations under their lease.
- Investigate issues with the lease and determine that service charges are in line with the provisions of the lease; ensure that any billing errors are noted and corrected.
- Ensure that any other queries are dealt with and resolved by the appropriate team; contact other teams as necessary and monitor the progress of queries to ensure that the account holder receives a satisfactory response.
- Request write-offs, write-backs and other account adjustments as appropriate.

**Salary**: £144.42 per day

Work Location: In person

Reference ID: RQ933016-06-23



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