Operations Assistant
4 weeks ago
Company description:
DSV - Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a varietyof supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.
Job description:
**DUTIES AND RESPONSIBILITIES**
- Communicate effectively in a professional manner with customers, to ensure their requirements are fulfilled in line with their SOP and leadtimes.
- Liaise with other DSV/Agents, reporting any discrepancies or specific requirements, Ensure legislative compliance in all areas,
- Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
- Prepare correct documentation to the customer for loading/offloading cargo to vehicles, in a timely manner.
- Perform and correctly implement General Administration, e.g. Data input; invoicing; filing; queries; claims; check costs in accordance with departmental requirements.
- Communicate efficiently and effectively (via use of VDU's, telephone, etc.) with internal and external customers, suppliers, and other offices, as required by operational procedures, In conjunction with others,
- Maintain awareness of and follow transport (and H.M. Customs) regulations, where relevant, to conform to all statutory requirements.
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