Data Centre Team Leader

7 months ago

London, United Kingdom iomart Full time

What's in it for me?:
**Salary : £45,000 DOE**

There has never been a more exciting time to become part of the iomart family, is it time for you to join us?

Currently in our 23rd year, the iomart Group continues to go from strength to strength. Having reached annual revenue of £100million and a team of over 400 people in 2019, we want to continue to build on our success. Over the next five years we have ambitious plans to double the size of our business, increasing our annual revenue to £200 million, and we need the best talent the industry has to offer to help us achieve this.
- Exposure and access to cutting-edge technology as well as the opportunity to work alongside like-minded technical enthusiasts
- Supported training and development to help you progress within your career
- Holiday Trading Scheme - buy or sell part of your annual leave allowance
- Travel Loans - unsecured interest free travel loans to assist employees
- ShareSave/SAYE - buy shares in the company at a discounted rate
- Day off on your Birthday
- Long service benefits - additional annual leave and access to private healthcare
- Snacks, drinks and fruit all day every day
- Breakfast on us every day including a hot roll on Fridays
- Lunch on us once a month

What you'll be doing:
We are currently looking for a Data Centre Team Leader to join our growing team. Based in our Central London Data Centre, the Data Centre Team Leader will ensure the smooth operation of the site, including direct line management of a team of Data Centre Support Technicians.

Working as a Data Centre Team Leader, you will have a variety of responsibilities, including ensuring the site is appropriately resourced at all times, providing the timely execution of data centre services such as remote hands, customer installs and service requests, performing 121's to discuss tasks, outcomes, objectives and personal development and performance management where required. In addition, you will also ensure adherence to all relevant data centre standards and work with the Data Centre M&E Team in making sure the infrastructure of your site is operational. You will be the first point of contact for any escalation relating to your site, and need to review and adapt ways of working to ensure your team have sufficient tools and authority to complete their tasks. Above all, lead by example, role modelling our company values, demonstrating and promoting positive behaviours, with a clear focus on exceptional customer service, combined with a people first culture.

If you have previous experience team leader experience in the tech sector, ideally in a data centre environment, love supporting your team to develop and want to work for a growing business we would love to hear from you.

We want to hear from you if you:

- Ideally, previous experience of managing in a technical/data centre operations environment
- People management experience
- Ability to multitask and prioritise effectively
- Excellent communication skills
- Experience of managing 3rd party supplier relationships
- Whilst the role is primarily daytime, Monday to Friday, you must be able to work outside of these hours if required, which could potentially consist of overnight and weekend shifts to support your team

At iomart we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles.

Who you'll be doing it for:
iomart is a cloud computing and IT managed services business providing hybrid cloud infrastructure, network connectivity, security and digital workplace capability. Now, that’s quite a mouthful, but our mission is simple: to make our customers businesses unstoppable by enabling them to connect, secure and scale anywhere, anytime.
- We’re a tech start-up success story.
- Starting out in 1998, we’ve grown up a bit and now turnover more than £100m and we have close to 500 employees
- We’re ambitious, in a great position to grow and our executive team are all super excited about driving the business forward.
- We’re headquartered in Glasgow with locations across the UK.

What to do next:

- We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know._

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