IT Service and Support Apprentice

2 weeks ago


Croydon, United Kingdom RedDoor IT Ltd Full time

Job Summary:
We are seeking an IT Apprentice to join our team. This position offers the opportunity to gain hands-on experience in IT support and services while working closely with experienced professionals.

**Responsibilities**:

- Troubleshoot and resolve hardware, connection, printer and software issues reported.
- Monitor and remove virus, spyware and other non-authorized software.
- Monitoring security alerts created by SOC/EDR/Anti-Virus software to remedy any issues created.
- Help increase security through-out support devices using RMM tool.
- Work alongside engineers with running and resolving issues found with pen and vulnerability testing.
- Perform regular customer site checks, undertake routine maintenance and server checks.
- Answering the phones in a polite and professional manner.
- Logging new tickets using Autotask
- Escalating any support tickets unable to be dealt with to the level 2 support.
- Assisting Technical Team at customer site with tasks set for example cabling issues, support, new PC set up etc.
- Provide excellent customer service at all times.

**Key Skills / Experience Required**
- Very strong interpersonal, and communication skills.
- A mentality of always delivering on commitments.
- Positive attitude and a can-do attitude.
- Self-motivated and pro-active approach.
- Excellent communicator with great attention to detail.

**Desirable Key Skills / Experience**
- Strong customer service skills.
- Polite and positive demeanour.
- Eager to learn.
- Passion for IT.

**Job Type**: Apprenticeship

Pay: £13,000.00-£16,000.00 per year

**Benefits**:

- Company events

Schedule:

- Monday to Friday

Work Location: In person



  • Croydon, United Kingdom Mercedes-Benz Apprentice Programme Full time

    **Retail (Parts) Advisor Apprentice** The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to...


  • Croydon, United Kingdom SysFix IT Support Full time

    **About us** SysFix IT Support is a small business in Croydon. We are professional, agile, and our goal is to provide professional IT services to help small businesses succeed. Our work environment includes: - Modern office setting - Food provided We are an IT Support business, providing a range of IT services to our clients. Based in East Croydon, right...


  • Croydon, United Kingdom Wates Full time

    As a Customer Service Apprentice, you will have the opportunity to work both independently and as part of our fun and diverse team Your responsibilities: - Ordering materials and equipment - Logging jobs, uploading documents, and updating our systems - Responding to questions, and booking in contractors - Raising purchase orders - Writing reports - Booking...


  • Croydon, Greater London, United Kingdom RUSH Hair & Beauty Full time

    RUSH Hair & Beauty is currently offering exciting opportunities for Apprentices to join our team at our Croydon salon. As an Apprentice at RUSH, you will have the chance to kickstart your career in the hair and beauty industry, working alongside our experienced and talented team.At RUSH, we are committed to providing our Apprentices with comprehensive...


  • Croydon, Greater London, United Kingdom SysFix IT Support Full time

    About usSysFix IT Support is a small business in Croydon. We are professional, agile, and our goal is to provide professional IT services to help small businesses succeed.Our work environment includes: Modern office setting Food providedWe are an IT Support business, providing a range of IT services to our clients. Based in East Croydon, right outside the...

  • Finance Apprentice

    2 months ago


    Croydon, United Kingdom Cathay Group Full time

    Finance Apprentice needed for a great role in a friendly central accounts team in a forward thinking firm in Croydon. We are fully office based, Monday to Friday and offer long term career opportunities and a good working environment. We'll support you through our Apprenticeship Scheme with day release, one day per week, at Croydon College, and a supportive,...

  • Finance Apprentice

    3 weeks ago


    Croydon, United Kingdom Cathay Group Full time

    Finance Apprentice needed for a great role in a friendly central accounts team in a forward thinking firm in Croydon. We are fully office based, Monday to Friday and offer long term career opportunities and a good working environment. We'll support you through our Apprenticeship Scheme with day release, one day per week, at Croydon College, and a supportive,...


  • Croydon, United Kingdom Perfect Placement Full time

    Apprentice Vehicle TechnicianMonday to Friday only - no weekend work 8:00 AM to 5:30 PM (1-hour lunch break)Level 1 Qualified in light vehicle maintenance but not essentialStrong interest in vehicle mechanics and diagnostics.An exciting opportunity has become available for an Automotive Apprentice Vehicle Technician / Vehicle Mechanic within a Independent...


  • Croydon, United Kingdom Perfect Placement Full time

    Apprentice Vehicle Technician Monday to Friday only - no weekend work  8:00 AM to 5:30 PM (1-hour lunch break) Level 1 Qualified in light vehicle maintenance but not essential Strong interest in vehicle mechanics and diagnostics.An exciting opportunity has become available for an Automotive Apprentice Vehicle Technician / Vehicle Mechanic within...


  • Croydon, Greater London, United Kingdom Perfect Placement Full time

    Apprentice Vehicle TechnicianMonday to Friday only - no weekend work 8:00 AM to 5:30 PM (1-hour lunch break)Level 1 Qualified in light vehicle maintenance but not essentialStrong interest in vehicle mechanics and diagnostics.An exciting opportunity has become available for an Automotive Apprentice Vehicle Technician / Vehicle Mechanic within a Independent...


  • Croydon, United Kingdom Perfect Placement Full time

    Apprentice Vehicle TechnicianMonday to Friday only - no weekend work 8:00 AM to 5:30 PM (1-hour lunch break)Level 1 Qualified in light vehicle maintenance but not essentialStrong interest in vehicle mechanics and diagnostics.An exciting opportunity has become available for an Automotive Apprentice Vehicle Technician / Vehicle Mechanic within a Independent...

  • Finance Apprentice

    1 month ago


    Croydon, United Kingdom Cathay Investments Full time

    Apply Now Location Croydon, United Kingdom Salary £13,000 per annum Job Type Full-time Date Posted April 12th, 2024 View All Jobs Finance Apprentice at Cathay Group Location Croydon, United Kingdom Salary £13,000 per annum Job Type Full-time Date Posted April 12th, 2024 Apply Now View All Jobs Finance...

  • Finance Apprentice

    7 days ago


    Croydon, Greater London, United Kingdom Cathay Investments Full time

    Apply Now Location Croydon, United Kingdom Salary £13,000 per annum Job Type Full-time Date Posted April 12th, 2024 View All Jobs Finance Apprentice at Cathay Group Location Croydon, United Kingdom Salary £13,000 per annum Job Type Full-time Date Posted April 12th, 2024 Apply Now View All Jobs Finance Apprentice needed for a great...

  • Finance Apprentice

    3 weeks ago


    Croydon, United Kingdom Cathay Investments Full time

    Apply Now Location Croydon, United Kingdom Salary £13,000 per annum Job Type Full-time Date Posted April 12th, 2024 View All Jobs Finance Apprentice at Cathay Group Location Croydon, United Kingdom Salary £13,000 per annum Job Type Full-time Date Posted April 12th, 2024 Apply Now View All Jobs Finance...

  • Finance Apprentice

    2 months ago


    Croydon, United Kingdom Cathay Group Full time

    Finance Apprentice needed for a great role in a friendly central accounts team in a forward thinking firm in Croydon. We are fully office based, Monday to Friday and offer long term career opportunities and a good working environment. We'll support you through our Apprenticeship Scheme with day release, one day per week, at Croydon College, and a supportive,...

  • Finance Apprentice

    3 weeks ago


    Croydon, United Kingdom Cathay Group Full time

    Finance Apprentice needed for a great role in a friendly central accounts team in a forward thinking firm in Croydon. We are fully office based, Monday to Friday and offer long term career opportunities and a good working environment. We'll support you through our Apprenticeship Scheme with day release, one day per week, at Croydon College, and a supportive,...


  • Croydon, United Kingdom Connells Group Full time

    Connells Group, known locally as Bairstow Eves, are looking for a passionate and enthusiastic apprentice where you will learn administration, sales and marketing skills that will enable you to forge a career in the property business. A fantastic opportunity to join one of the leading estate agents as an apprentice and gain a Level 2 Estate Agent...


  • Croydon, United Kingdom Tiro - Science & Technology Apprenticeships Full time

    **Working for Harris Invictus Academy** Harris Invictus Academy is an 11-18 mixed, free secondary school and sixth form located in Croydon. The school is part of the Harris City federation which delivers high quality education to the pupils they serve. The school is looking for someone that acts out their values in their actions. Their motto of 'We Know, We...


  • Croydon, United Kingdom RUSH Hair & Beauty Full time

    RUSH Hair & Beauty is currently offering exciting opportunities for Apprentices to join our team at our Croydon salon. As an Apprentice at RUSH, you will have the chance to kickstart your career in the hair and beauty industry, working alongside our experienced and talented team.At RUSH, we are committed to providing our Apprentices with comprehensive...


  • Croydon, United Kingdom Croydon Works Full time

    **THE COMPANY**: The council provides a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services. With a workforce of about 6121 staff, including schools, Croydon Council is one of the largest employers in the...