IT Service and Support Apprentice
7 months ago
Job Summary:
We are seeking an IT Apprentice to join our team. This position offers the opportunity to gain hands-on experience in IT support and services while working closely with experienced professionals.
**Responsibilities**:
- Troubleshoot and resolve hardware, connection, printer and software issues reported.
- Monitor and remove virus, spyware and other non-authorized software.
- Monitoring security alerts created by SOC/EDR/Anti-Virus software to remedy any issues created.
- Help increase security through-out support devices using RMM tool.
- Work alongside engineers with running and resolving issues found with pen and vulnerability testing.
- Perform regular customer site checks, undertake routine maintenance and server checks.
- Answering the phones in a polite and professional manner.
- Logging new tickets using Autotask
- Escalating any support tickets unable to be dealt with to the level 2 support.
- Assisting Technical Team at customer site with tasks set for example cabling issues, support, new PC set up etc.
- Provide excellent customer service at all times.
**Key Skills / Experience Required**
- Very strong interpersonal, and communication skills.
- A mentality of always delivering on commitments.
- Positive attitude and a can-do attitude.
- Self-motivated and pro-active approach.
- Excellent communicator with great attention to detail.
**Desirable Key Skills / Experience**
- Strong customer service skills.
- Polite and positive demeanour.
- Eager to learn.
- Passion for IT.
**Job Type**: Apprenticeship
Pay: £13,000.00-£16,000.00 per year
**Benefits**:
- Company events
Schedule:
- Monday to Friday
Work Location: In person
-
Cloud Computing Support Apprentice
4 weeks ago
Croydon, United Kingdom QA Full timePension Protection Fund have an IT Apprenticeship now available. Please apply via this link provided: Cloud Computing Support Apprentice - 24 month programme If you apply to QA directly, you're application will not be reviewed or processed further. We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit...
-
Building Engineering Services Apprentice
6 days ago
Croydon, Greater London, United Kingdom Getting In Limited Full timeAbout the RoleWe are looking for a highly motivated Building Engineering Services Apprentice to join our team. In this role, you will work on building engineering services projects, developing your skills in design and engineering.Your responsibilities will include assisting in client meetings, learning relevant design software, and collaborating with...
-
Finance Apprentice
7 months ago
Croydon, United Kingdom Cathay Group Full timeFinance Apprentice needed for a great role in a friendly central accounts team in a forward thinking firm in Croydon. We are fully office based, Monday to Friday and offer long term career opportunities and a good working environment. We'll support you through our Apprenticeship Scheme with day release, one day per week, at Croydon College, and a supportive,...
-
Sales Executive Apprentice
2 weeks ago
Croydon, Greater London, United Kingdom Getting In Limited Full timeJob DescriptionWe are seeking a highly motivated and organized Sales Executive Apprentice to join our team at Getting In Limited. As a Sales Executive Apprentice, you will be responsible for developing your knowledge of a wide range of products to understand the purpose of vehicle parts and how they function.You will work closely with our experienced sales...
-
Business Administration Apprentice
6 days ago
Croydon, United Kingdom Qualified Care Residential Services Full time**Job description** Are you looking to start a career in Business Administration? We are looking for a hardworking, driven individual to join our team as an Apprentice. This role will allow you to achieve the Level 3 Business Administration Apprenticeship. The anticipated interview and start date are ASAP. **Some of the responsibilities will...
-
Apprentice Retail Sales Advisor
7 months ago
Croydon, United Kingdom Superdrug Full time**UNITS 13-17 CENTRALE SHOPPING CENTRE, CROYDON, SURREY, CR0 1TY** **Why Superdrug?** Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the same....
-
Relationship Management Apprentice
7 months ago
Croydon, United Kingdom NatWest Group Full timeCustomer Service & Operations, Customer Relationship Management Apprentice - Croydon, United Kingdom- Apprenticeship- Full Time#R-00232835
-
Graphic Design Apprentice
1 day ago
Croydon, United Kingdom Jobbo Full timeOur client new has an exciting opportunity for a Graphic Design Apprentice to join their expanding team at their Head Office in Croydon! You will be working towards gaining a recognised Level 3 Junior Content Producer qualification through your Apprenticeship. **Graphic Design Apprentice Duties**: - Assist the design team in taking briefs,...
-
Library Support Specialist
2 weeks ago
Croydon, Greater London, United Kingdom This is an IT support group Full time**Company Overview**Croydon Libraries is seeking a talented individual to join our team as a Library Support Specialist. We are committed to delivering exceptional customer service and supporting the development of our diverse communities.**Salary:** £25,000 - £30,000 per annum, dependent on experience.**Job Description:**We are looking for a motivated and...
-
Hospital Services Assistant
6 days ago
Croydon, Greater London, United Kingdom This is an IT support group Full timeLooking for a career that combines administrative support with hands-on experience? This Hospital Services Assistant role could be the perfect fit.Company OverviewCircle Health Group is a leading provider of independent healthcare in Britain, operating a nationwide network of hospitals and clinics. We're proud to be recognised as one of the UK's top 5 best...
-
Customer Service Coordinator
3 weeks ago
Croydon, Greater London, United Kingdom This is an IT support group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator in Croydon Libraries.About the RoleThe successful candidate will be responsible for delivering excellent customer service, working closely with colleagues across 9 libraries and community venues. They will be passionate about serving Croydon's...
-
Healthcare Support Associate
2 weeks ago
Croydon, Greater London, United Kingdom This is an IT support group Full timeThe Shirley Oaks Hospital is looking for an experienced healthcare professional to join their team as a Porter. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing porter services that underpin clinical and non-clinical operations. About the RoleThis is a full-time role, working 37.5 hours per week, on a permanent...
-
Support Worker
4 days ago
Croydon, United Kingdom Ambient Support Full time**Support Worker** Service Name: Thornhill Road Location: Croydon **Salary**: £10.66 Hours: 38 Hours **Benefits**: - **Extensive access and support to recognised qualifications**: - **5.6 weeks (28.0 days pro rata for hours worked) annual leave per annum. No additional leave is given for bank holidays.**: - **Employee benefit discount scheme**: -...
-
Marketing Assistant
3 days ago
Croydon, United Kingdom Swarm RecruitmentSwarm Training Full time**Marketing Assistant (Apprentice) - Croydon** £15,000 per year **PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION** This role will go alongside a Level 3 Marketing Assistant Apprenticeship, provided by Swarm Training. The qualification will be completed during 20% paid study time and our remote tutors will ensure you receive the support you...
-
IT Service Delivery Head
3 weeks ago
Croydon, Greater London, United Kingdom This is an IT support group Full timeAbout the RoleWe are looking for a highly skilled IT Service Delivery Head to lead our team in delivering exceptional services to customers. With over 10 years of experience in running claims, operations, or similar functions, you will oversee large complex local operations, adapt and mature the platform on digitalization and automation, and lead customer...
-
Apprentice
7 months ago
Croydon, United Kingdom Hanson UK Full time**Concrete Plant Apprentice for Concrete - Croydon** At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values...
-
Children's Outreach Services Coordinator
6 days ago
Croydon, Greater London, United Kingdom This is an IT support group Full timeKey ResponsibilitiesThe successful candidate will be responsible for leading the Outreach Team to deliver high-quality services to customers of all ages. This will include developing and implementing outreach strategies to engage with communities and promote library activities and services.Main Objectives:To deliver high-quality services to customers of all...
-
Parts Apprentice
7 months ago
Croydon, United Kingdom Hedin Automotive London Ltd Full time**Embark on Your Career: Parts Apprentice at Hedin Mercedes-Benz**: Join the forefront of the automotive industry and carve out your future with a distinguished role as a **Parts Apprentice** at Hedin Mercedes-Benz. This exciting position offers you the chance to dive deep into the world of Mercedes-Benz, gaining unparalleled insights and expertise in...
-
Acoustics Apprentice
5 days ago
Croydon, United Kingdom AECOM Full timeAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public Do you have your eye on the future and want to make...
-
Outreach Support Worker
7 months ago
Croydon, United Kingdom Ascend Support Full time**Location**: Based in the areas of Croydon, Lambeth and Sutton **Hours**: Full time / 40 per week **Salary Offered**: £11.45- £12.38 per hour We are dedicated to supporting adults with additional learning requirements to have a quality life in their communities, promoting individual strengths, and enabling them to have choice and control to achieve...