Customer Service Assistant Apprentice
6 months ago
ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.
The Service department is vital to the success of our business. Our Customer Service Assistants play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
- Customer Service; Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
- Administration; Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
- Team work; Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
- Upselling; Promoting the sale of accessories and service plans
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
- **Training provided**:_
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.
This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.
- **Qualifications received **_
On successful completion of the one-year programme you will receive the following:
- Level 2 Customer Service Practitioner Standard
- Brand specific certifications
- Scotland, Northern Ireland, Wales: Framework _
- Level 2 / Level 5 Customer Service Apprenticeship
- Brand Specific certifications
- **Desired skills **_
Our ideal Customer Service Assistant apprentice will be an outgoing, confident and approachable problem solver who can deliver excellent customer service.
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
- Interest in vehicle engineering
- **Future prospects **_
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is well worth considering the future opportunities that lay beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
- **Minimum entry requirements **_
'Equivalent' grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
We accept predicted grades and conditional offers can be made based on predicted grades.
- **Please note**:_
Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer.
**Job Types**: Full-time, Apprenticeship
**Salary**: From £256.00 per week
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
-
Customer Services Apprentice
3 days ago
Bradford, United Kingdom Anchor Trust Full timeAre you looking to kick start your career or grow your career in a different industry? Keen to make a difference to the lives of our customers? If you’re passionate about customer service and teamwork and want the opportunity to earn as you train for a nationally recognised qualification, we want to hear from you. Anchor are looking for an enthusiastic...
-
Customer Services Apprentice
7 months ago
Bradford, United Kingdom Anchor Trust Full timeAre you looking to kick start your career or grow your career in a different industry? Keen to make a difference to the lives of our customers? If you’re passionate about customer service and teamwork and want the opportunity to earn as you train for a nationally recognised qualification, we want to hear from you. Anchor are looking for an enthusiastic...
-
Legal Business Administrator Apprenticeship
7 months ago
Bradford, United Kingdom First 360 Apprentice Full time**Do you want to start your career in the legal sector?** **Can you easily commute to Bradford, BD8 7JT?** Our client is looking for a Business and Legal Apprentice to join their growing team! This will be a fantastic opportunity to build you skills and experience in the legal sector and into a professional career. **Duties and Responsibilities** -...
-
Legal Business Administration Apprenticeship
7 months ago
Bradford, United Kingdom First 360 Apprentice Full time**IMMEDIATE START** **Are you seeking an Apprenticeship in Business Administration?** **Are you interested in working at a Solicitors firm?** **Can you easily commute to Bradford, BD1 5LL?** **Are you a recent school leaver?** Our client has a very exciting opportunity to work as a Business Administration Apprentice. This is a great opportunity to work...
-
Financial Services Apprentice
2 weeks ago
Bradford, Bradford, United Kingdom Supremesearchspecialists Full time**Job Title:** Financial Services ApprenticeWe are seeking an ambitious and talented individual to join our team as a Financial Services Apprentice. As a key member of our accounting department, you will be responsible for assisting in the preparation of financial statements, tax returns, and management accounts.Preparing financial statements for sole...
-
Customer Services Apprentice
7 months ago
Bradford, United Kingdom Anchor Full time**Are you ready to embark on a thrilling journey that will set you on the path to an exciting and awarding career?** **Do you have a burning desire to make a tangible impact on peoples lives while gaining invaluable skills and knowledge?** If you’re passionate about delivering exceptional customer service, thrive in a collaborative team environment and...
-
Apprentice Housekeeping
7 months ago
Bradford, United Kingdom Inspiro Learning Full timeAnchor are the largest not for profit provider of Care for the over 55's in the UK. We are offering a fantastic opportunity to join our team as an Apprentice Housekeeping Assistant. If you have an interest in cleaning and possess good time management and organisational skills then this may be the perfect opportunity for you! As an apprentice your duties...
-
IT Service Desk Apprentice
7 months ago
Bradford, United Kingdom ESTIO TRAINING Full timePosted 59 mins ago **Accent Group** **Level 3 Information Communication Technician**: **Company**:Accent Group **Full Address**:3rd Floor, Scorex House, 1 Bolton Road, Bradford, West Yorkshire, BD1 4AS **Weekly Hours Worked**:35 hours per week, Monday to Friday (based on a rota covering 8:00am to 5:30pm) **Salary**:£16,537 per annum **About the...
-
Customer Service Assistant
7 months ago
Bradford, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Bradford, BD4 7SJ **Hours**:Full-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Apprentice Accounts Assistant
7 months ago
Bradford, United Kingdom Cars 2 ltd Full timeCars2 are a highly successful motor retailer based in West and South Yorkshire. We have grown extensively in recent years and now represent several of the world’s leading motor brands, Hyundai-SEAT-Renault-Dacia-Pure Cars & MG and have further plans for expansion in the near future. We are currently seeking an Apprentice Accounts Assistant to join our...
-
Apprentice Assistant Practitioner
11 hours ago
Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time**Post Title**: Apprentice Assistant Practitioner **Grade**: Band 3 **Salary**: £21,730 - 23,177 per annum **Department**: Radiology **Brief Description of the Role**: Applications are invited for the post of Apprentice assistant practitioner radiographers for opportunities within Primary Imaging, CT and MRI at Bradford Teaching Hospitals NHS Foundation...
-
Customer Service Assistant
5 days ago
Bradford, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Bradford, BD4 7SJ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Parts Apprentice
3 days ago
Bradford, United Kingdom Vertu Motors Full time**About us** APPRENTICE WANTED! Our Renault Bradford dealership are looking for a Parts Apprentice to join their team! We are offering full training, £11,045 basic salary in your first year with the promise of annual increments and continued development. Our company has grown significantly, and continues to do so and as such we are a major success story...
-
Customer Service Assistant
3 days ago
Bradford, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Bradford, BD4 7SJ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
7 months ago
Bradford, United Kingdom DB Arriva Full timeLike many commercial businesses, Grand Central has seen its challenges over the past two years, although we are small in size, we are resilient. Thanks to our dedicated employees and loyal customers we are preparing ourselves for a better future. True to our values, we have a real Belief in Better as we look forward to moving into a new post pandemic era....
-
Customer Service Assistants
4 days ago
Bradford, United Kingdom DB Arriva Full time**Job Title**:Customer Service Assistants - Bradford **These are fixed term positions initially with an opportunity to become permanent for the right individual.** This is an exciting opportunity to be part of the rapid growth of a unique and distinctive train company. Grand Central is an established train operating company linking the North East and West...
-
Customer Services Assistant
3 days ago
Bradford, United Kingdom Compass Group Full timeWe"re looking for a Customer Services Assistant who will be the face of our business, delivering exceptional customer service for Medirest Retail on a full time basis, working 35 per week. You"ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Customer...
-
Customer Services Assistant
3 days ago
Bradford, United Kingdom Compass Group Full timeWe"re looking for a Customer Services Assistant who will be the face of our business, delivering exceptional customer service for 14Forty on a part time basis, contracted to 14 hours per week. You"ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Customer...
-
Customer Service Assistant
7 months ago
Bradford, United Kingdom Robertshaw's Farm Shop Full time**Job description** **Customer Service Assistant** We are looking for an exceptional individual who loves food and works well in a busy customer facing environment. We focus on experience in addition to finding enthusiastic foodies who care about great service, want to learn more and are not afraid of hard work. We have an opening for a Customer Service...
-
Customer Service Representative
7 months ago
Bradford, United Kingdom Eccleshill Dental Practice Full timeDue to the success and expansion of Eccleshill Dental Practise we are looking to recruit a new apprentice to join the team! Eccleshill Dental is a newly renovated, well-established practice on the Leeds/Bradford boarder (BD10) - with a remarkable 5* Google rating. We are looking for a bubbly and outgoing individual to help assist the front of house team...