Reservations and Groups Agent
7 months ago
We are currently seeking a Reservations Agent to join the Revenue Team at The BoTree Hotel. As a key member of the Revenue Team, you will implement proactive selling strategies and management procedures to optimise hotel revenues.
**The Duties Of Our Reservations Agent Include**
- Proactively selling to enhance revenue and guest satisfaction by processing room reservations.
- Contributing to achieving maximum occupancy for The BoTree by assisting in maintaining effective inventory control.
- Handling all reservations and group sales enquiries efficiently and professionally.
- Ensuring that all reservations are inputted into the system efficiently, accurately, and in a timely manner. Enhancing customer satisfaction and hotel revenue by promoting the hotel's other services and facilities to guests.
As our Reservations Agent, here are some of the great benefits you will receive:
- Cycle to work scheme
- Dedicated employee assistance program through Health Assured.
- Wagestream financial wellbeing
- Complimentary overnight stay at one of the hotels to celebrate your work anniversary.
- An extra day's holiday on your birthday.
- Recommend a Friend: up to 750 when you recommend a friend.
- Discounted hotel rooms through Preferred Hotels.
- 33 days holiday per year, including public and bank holidays. Meals while on duty.
INDHEADOFFICE
-
Reservations Agent
7 months ago
London, United Kingdom Reservations Full time**#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...
-
Reservation Agent
7 months ago
London, United Kingdom Reservations Full time**#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...
-
Reservation Agent
3 weeks ago
London, United Kingdom Knightsbridge Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Knightsbridge Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Reservations Agent
7 months ago
London, United Kingdom Knightsbridge Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Knightsbridge Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Reservations Agent
7 months ago
London, United Kingdom Haymarket Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Reservations Agent
7 months ago
London, United Kingdom Number Sixteen - Reservations Full timeWe have an exciting opportunity for a part time Reservations Agent (16 h to 24 h per week ) to join our highly successful team here at our Number Sixteen Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will...
-
Reservation Agent
1 week ago
London, United Kingdom Support Office Reservations Full timeAs Reservation Agent, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
-
Reservations Agent
7 months ago
London, United Kingdom Ham Yard Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Ham Yard Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Reservation Agent
7 months ago
London, United Kingdom Number 16 Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Number Sixteen Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...
-
Reservation Agent
7 months ago
London, United Kingdom Ham Yard Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our goregous Ham Yard Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...
-
Reservations Agent
7 months ago
London, United Kingdom Covent Garden Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Covent Garden Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Reservations Agent
7 months ago
London, United Kingdom The Soho Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at The Soho Hotel.To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent attention...
-
Reservations Agent
9 months ago
London, United Kingdom Bulgari Hotel London - Revenue and Reservations Full timeReporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing the highest level of personal service. You will process all payments according to the established hotel requirements, and keep the department regularly updated with specific guest needs or enquiries. The...
-
Reservation Agent
2 weeks ago
London, United Kingdom Support Office Reservations Full timeAs **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
-
Reservation Agent
7 months ago
London, United Kingdom Support Office Reservations Full timeAs **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
-
Reservation Agent
2 weeks ago
London, United Kingdom Ham Yard Hotel - Reservations Full timeFIRMDALE HOTELS HAVE AN EXCITING OPPORTUNITY TO JOIN HAM YARD HOTEL AS RESERVATIONS AGENT - YOU WILL JOIN A HIGHLY ENGAGED AND HIGH PERFORMING TEAM. Your main responsibility will be to manage all room reservations enquiries, including billing instructions and special requests. **What we Offer**: - Perkbox - A team member platform offering a huge variety of...
-
Reservations Agent
7 months ago
London, United Kingdom Ham Yard Hotel - Reservations Full timeFIRMDALE HOTELS HAVE AN EXCITING OPPORTUNITY TO JOIN HAM YARD HOTEL AS RESERVATIONS AGENT - YOU WILL JOIN A HIGHLY ENGAGED AND HIGH PERFORMING TEAM. Your main responsibility will be to manage all room reservations enquiries, including billing instructions and special requests. **What we Offer**: - Perkbox - A team member platform offering a huge variety of...
-
Reservations Agent
7 months ago
London, United Kingdom Bulgari Hotel London - Revenue and Reservations Full timeLocated in Knightsbridge on the edge of Hyde Park, Bulgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bulgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and...
-
Reservations Agent
2 weeks ago
London, United Kingdom Reservations - The Rubens at the Palace Full timeWe are currently recruiting for a **Reservations Agent **to join our central reservations team at Red Carnation Hotels! **The Reservations Office is open 7 days a week from 8am - 9pm and is based at the Rubens at the Palace Hotel. As the office is open 7 days a week this means there will be regular weekend’s involved.** **Who are we?** The Red Carnation...
-
Reservations & Groups Agent
1 week ago
London, United Kingdom Travel Trade Recruitment Full time**Are you an experienced GDS user looking to get into Reservations? If you are London based & looking for an office based role this may be the perfect role for you!** **Our client is looking for a Reservations & Groups Agent to join their team based in West London.** **The role**: - Preparation of route analysis data - Group sales and reservations...