Cardiac and Data Coordinator
6 months ago
The CATS coordinator will work with the CATS Manager to provide efficient and high-quality coordination, working in close cooperation with all staff groups and other medical professionals across the GM Cardiac Network. The post will consist of the full range of administrative duties that will support improved:
Patient access to a specialised service (coronary angiography and revascularisation, cardiac surgery, and electrophysiology studies)
Monitoring of the medical status of patients prior to transfer to ensure that they are medically appropriate for transfer and procedure.
Patient transportation.
Utilisation of bed capacity
Communication across our clinical teams
Transparency of our GM information system
The post will require data management skills to a significant level which will involve the use of Trust Systems including:
Data analysis for reporting to trusts, GM network, ICB, NW region and national teams on monthly, annual and an ad-hoc basis (analysis of lengths of stays, patient outcomes etc).
Problem solving relating to data completion, for example, identifying areas where completion of data fields is poor.
Working with CATS users to ensure complete, accurate and relevant referrals.
The post-holder will also be required to use computerised systems e.g. CATS Referral System, Tableau, Power BI, Microsoft 365 and other local Trust Systems.
The post holder will provide an effective, professional and comprehensive Data Quality/System Administration role within the CATS Team. They will manage associated quality projects, monitor and facilitate audits to benchmark targets and standards. They will need to be able to work autonomously when necessary.
The development/ongoing improvement of hospital transfers is important to the GM system. As such the post holder will play a key role in the continuous improvement of GM ACS services as part of the GM Cardiac Strategic Clinical Network Team. They will attend Network and local meetings when required, working within this team to:
Provide data analysis regarding service delivery.
Develop, implement and assess success of new pathways.
Revaluate current pathways and create redesigns if appropriate.
Carry out education around pathways/CATS as per service requirements.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays
NHS pension scheme membership
Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
NHS Staff discounts
Cycle to work scheme
Salary finance - for loans, savings, budget planning and tips on managing debt
Stockport Credit Union
- for local financial advice
Main
**Responsibilities**:
Plan and organise workload relating to the day to day running of the CATS Service, co-ordinating and overseeing administrative processes in support of effective and efficient functions of the clinical teams.
Effectively deal with incoming referrals for clinicians and escalating as necessary.
Obtain patient clinical records/reports relevant for CATS referrals which are from the Medical Records Department / Wards / Specialist Units, other Trusts etc.
Support development and delivery of quality improvement projects related to ACS/PPCI workstreams across Greater Manchester. This must include the ability to collect, collate and manage various data sources related to cardiology procedures.
Act as a contact point, liaising with multidisciplinary team members and other external agencies.
Attend meetings to provide data and administrative support.
Communications
Communicating with all stakeholders across the Cardiac Network over the telephone and IT Systems (MS Teams).
Use initiative when dealing with and resolving patient enquiries, escalating as appropriate in accordance with the Trust’s Data Protection Guidelines.
Dealing with all patient queries relating to the patient timelines.
Providing information to the management team when requested and use initiative to escalate any issues as appropriate.
Planning and organising
Ensure all referrals are available for clinical review and clinical information is updated in “real time”.
Arranging tests and investigations as requested by the multidisciplinary staff, collating results and drawing these to the attention of the CATS Manager, as appropriate.
Cover duties for other staff during periods of holiday and / or sickne
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