Hotel Receptionist

3 months ago


Glasgow, United Kingdom Merchant City Inn Full time

**About us**

Merchant City Inn is situated in the heart of Glasgow city with strong transport links train,bus and subway connections. We are looking for a Night Receptionest who is dedicated to the safety of the guests and implements the Health and safety Regulations. Your contract will be for 39 hours a week working 3 shifts a week. Starting at 18:00pm and finishing at 07:00am.

As a Night Reception your job would be mainly**:patrol premises and secure doors, windows and other entrances**. monitor CCTV cameras and respond to alarms. check staff and visitors in and out of buildings.

'''Job Summary'''

We are looking for a Night Reception, 13 hour shift 3 Nights a week. 18.00pm to 07.00am

'''Responsibilities'''
- Greet and welcome guests in a warm and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Provide accurate information about our products, services, and facilities
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain a clean and organized reception area
- Collaborate with other team members to ensure smooth operations

'''Requirements'''
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Excellent phone etiquette and communication skills
- Proficiency in multiple languages is a plus
- Strong organizational skills with the ability to multitask
- Knowledge of hotel operations is an advantage

At our company, we value teamwork, professionalism, and exceptional customer service. We offer competitive pay, opportunities for career growth, and a supportive work environment.

**Salary**: £10.42-£11.44 per hour

Expected hours: 39 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Night shift

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Work Location: In person


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