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Administrator

4 months ago

Richmond, United Kingdom Kingsgate Recruitment Ltd Full time

THIS IS A FULL TIME POSITION OFFICE BASED

My client is ooking for an office administrator to join our team. This role will be office based within the heart of Richmond.

Excellent customer service is our top priority In your role as office administrator, it is at the heart of everything you do and keeping the customer at the forefront in all prioritisations of activities is an essential part of this role.

Working closely with our Operations Manager with day-to-day activities including managing engineers and to provide support for the Project Managers and Managing Director. Supporting projects and duties as required, providing outstanding customer satisfactionthrough efficient delivery of service, conscientious and effective management of sometimes conflicting priorities to ensure that time is used effectively.

Responsibilities include but not limited to:

- Monitoring of the administrator mailbox
- Answering customer enquiries
- Processing sales orders
- Printing, photocopying, binding and posting documents
- Checking incoming invoices and scanning them onto the system
- Effective escalation of prospect enquires to management, including all relevant information required to progress to quotation
- General office administration including system updates, filing and database management
- Cover for other admin functions during busy periods and to cover absence within the team
- Meeting Preparation (Internal & External)
- Monitoring stocks of basic items such as stationary/uniform
- Purchasing of materials and equipment for various projects
- Drafting and sending letters
- Scheduling PPM works
- Developing PPM Contracts and quotations
- Helping with RAMS and contract Documents

Joining the administration team will require you to have a good working knowledge of Microsoft Office and be proficient in excel. A flexible team player with excellent written and verbal communication skills is a must, as is the confidence to deal with peopleface to face and the ability to analyse queries, identify problems, and provide solutions.