Craft Attendant

5 months ago

London, United Kingdom UK Power Networks Full time

Reporting to

Field staff supervisor

Location

Shorts Gardens Covent Garden London WC2

Department

Network Operations

Reference Number

Employment Period

Full

CiP/Bonus Level

3%

Salary

£34,303 - £40,956

Closing Date

10/03/24

We also provide the following additional benefits.

Annual Leave
Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
**Tax efficient benefits**: cycle to work scheme.
Season ticket loan
Occupational Health support
Switched On - scheme providing discount on hundreds of retailer’s products.
Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
Discounted access to sports and social clubs
Employee Assistance Programme.

**Nature and Scope**:
The post holder is required to assist the craftsperson in their role in terms of network maintenance, reinforcement, alterations, and fault repairs on the LV/HV distribution network. This will also include assisting in the restoration of LV supplies as part of fault working and system emergencies involving switching and jointing work on the LV/HV distribution network.

This will be done by observing the work in progress to ensure correct procedures are being followed regarding PPE and safe working practices for the task in hand.

Although the person has no budgetary or staffing responsibilities, he/she does have a direct input to the financial budget in terms of personal responsibility for a vehicle plus other plant, material, and equipment up to a value of £20k. These include a van (shared), compressor, generator, drilling equipment and personal protection equipment. It is usually the Fitter/Jointers responsibility for vehicles, tools, and equipment as he/she will be the person liable for any damage/loss. Please note that a vehicle is not supplied with this role.

Craft Attendants will be required to demonstrate a responsible and safe approach to unplanned hazardous situations. They will be required to deal professionally with members of the public, emergency services and local authorities when representing UK Power Networks in emergency situations.

The post holder, along with the Craftsperson, reports to the Field Staff Supervisor which forms part of the Network Operations business unit. The unit is responsible, amongst other responsibilities, for the rapid restoration of customer supplies through the dispatch of first response technicians, fitters, and linesmen.

The Craftsperson is allocated work activity sometimes by some form of dispatch and at other times through a field engineer or scheduling teams. This can range from one complicated piece of work each day to a number of work tasks. The jobs can range from daily jobs to jobs needing to be carried out up to seven days although the jobs are laid out for the Craftsperson and the Craft Attendants.

It is the role of the Craftsperson to take hold of the work pack, look at the work pack, assess by means of his/her own judgement whether he/she, in conjunction with the Craft Attendant, can undertake the work in accordance with the workbook. If there are any queries regarding the nature of the work or whether he/she feels able to undertake the work in line with the workbook, he/she can discuss such queries with the Control Room and speak with the Field Engineer or Supervisor.

The post holder has an Individual Performance Review meeting with the Field Staff Supervisor where goals and objectives are set and there is also a monthly team talk with the Field Staff Supervisor

In carrying out his/her role, the Craft Attendant may work with another Craftsperson if his/her regular Craftsperson is on leave, so the post holder has to demonstrate flexibility and good teamwork ability

**Key Competencies**:
Customer focused with the ability to develop a good rapport with customers as well as form effective relationships with colleagues and members of the public.

Working as a support to the Fitter/Jointer the post holder must be able to work under pressure, work effectively to schedules, work on own initiative in terms of assessing whether a job can be undertaken within the allotted timescales and be self
- reliant.

Good team working ability in terms of being able to collaborate with others to ensure that work is undertaken to quality, cost, and time requirements.

Self-motivation including the willingness and ability to keep abreast of national regulations and network standards relating to health & safety and electricity distribution.

The post holder should have a positive attitude and a high level of energy. The post holder should also be flexible, adaptable, and responsive to change.

Good communication skills to be able to establish strong informal relationships with colleagues across Networks as well as be able to interpret technical information and explain this to others.

Health & Safety dimensions - the post holder is competent enough to be able to effectively use

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