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Cloakroom Attendant

8 months ago

London, United Kingdom Archer Street Cocktail Bar Group Full time

Archer Street offers a truly unique experience to its customers in three London locations; Soho W1 - Northcote Road SW11 - Notting Hill Gate W11. The spacious and elegant bars and expertly crafted cocktails are the perfect backdrop for our team of professional performers to entertain our guests throughout the evening with live singing performances.

We are looking for an ambitions and friendly person with a love for the hospitality industry, music and entertainment to join our team of fun-loving superstars.

The cloakroom attendant must have excellent presentation and be hardworking and efficient.
- Tagging all items checked into the cloakroom and issue them with a matching ticket.
- Safely storing items on hangers or racks, on shelves or in lockers with a focus on the set order, so items do not get mixed up.
- Returning items to members on receipt of the matching ticket.
- Remaining on duty, safeguarding items until members return.
- Reporting any lost items, suspicious persons, or items to the manager on duty and Security team and referring guest problems or complaints immediately.
- Having good communication skills and proficiently liaising with all departments on an ongoing basis; close relationships with all operational teams.
- Previous Cloakroom Attendant experience in a busy and high-volume hospitality operation an advantage
- Attention to detail, able to identify mistakes and request clarification.
- Excellent time-management skills; comfortable prioritising what is important during busy periods.
- Excellent communication skills and comfortable talking to colleagues, senior management, and members.
- Strong command of English.
- A genuine passion for hospitality and hosting.

**Job Types**: Part-time, Permanent

**Salary**: £14.00-£16.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Night shift
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Hospitality: 1 year (required)
- customer Service: 1 year (required)

Work Location: In person

Reference ID: Cloak-01/24-MB