Customer Service

2 months ago


Cirencester, United Kingdom Vertu Facilities Management Full time

**Customer Service Administrator x 2**

**Cirencester**

**Permanent Part Time**

**(Wed 1pm - 5pm, Thursday and Friday 8:30am - 5pm - also working 1 weekend in 4 during that week you would get the days off during the week)**

**Or**

**(Monday and Tuesday 8:30am - 5pm and Wednesday 8:30am - 12:30pm - also working 1 weekend in 4 during that week you would get the days off during the week)**

**£10836.80 (£10.42 per hour)**

We are working exclusively with a highly reputable, fast growing and forward thinking business. They have a fantastic company culture, are always looking to improve and develop and have big ambitions to continue expanding with the right team on board.

Due to expansion, they are looking to recruit 2 Service Administrator/Scheduler to join the team:
This role requires a bubbly, energetic and passionate person, who wants to join a genuinely lovely business.

The Role
- Answering and fielding phone calls from Clients, Engineers & Subcontractors
- Logging and triaging reactive maintenance requests
- Assigning and planning engineers and subcontractors to open WO’s
- Raising and sending Purchase Orders for Wholesale and Subcontractors
- Updating our CAFM system
- Updating clients portal systems

The Person:

- We are looking for someone who has experience in administration, customer service or scheduling however full training is provided
- Excellent communicator
- You must have a positive mindset, can do attitude, solution finder

The Package:

- Starting salary of £10836.80 (£10.42 per hour)
- Permanent part time
- Working hours Wednesday 1pm - 5pm, Thursday 8:30am - 5pm, Friday 8:30am - 5pm or Monday 8:30am - 5pm, Tuesday 8:30am - 5pm, Wednesday 8:30am - 12:30pm)
- You will be required to work 1 weekend in 4 (during that week you would have 2 days off)
- Annual leave plus bank holidays
- Joining a passionate and friendly team
- Genuine progression for someone with the passion to do so

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- CIRENCESTER: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to work the following hours - Monday 8:30am - 5pm, Tuesday 8:30am - 5pm, Wednesday 8:30am - 12:30pm OR Wednesday 1pm - 5pm, Thursday 8:30am - 5pm, Friday 8:30am - 5pm. As well as being able to work 1 weekend in 4 (During that week you would have 2 days off during the week)

Work Location: In person



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