Operations Manager

4 weeks ago

Bridgwater, United Kingdom Aspens South West Full time

As one of the UK's fastest growing independent businesses you'll be joining a company where people are at our core and the opportunity to develop your career is endless.

This role is:

- 40 hours per week
- 52 weeks per year
- £45,000-£50,000 per annum
- Including Company Car/Car allowance

We also offer fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way

We understand that the health and wellbeing of our employees is vital so as well as a competitive salary and car allowance/car and a generous holiday allowance, we've just launched our brand new benefits programme which includes the important things like private healthcare and enhanced parental leave, death in service (not nice to think about but reassuring that its there for your loved ones), ways to save money, and the opportunity to spend your birthday doing something special to you rather than working

Please note, we expect all staff to share our commitment of safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company

As an Operations Manager you will be responsible for overseeing the performance of our catering operation for a mixture of around 17 Primary and Secondary school contracts + 7 delivered services within the Bridgwater/Somerset area, you will lead your team in delivering an excellent food operation whilst meeting and exceeding the client’s expectations
- Ensuring that all services detailed within the contract are adhered to, delivered and where possible, enhanced to meet and exceed the clients, customers and company expectations
- You will continually review the performance of each contract and its profitability whilst ensuring costs are controlled but that they don’t affect the service quality nor delivery
- You will ensure food is of the highest standard and in line with the current high street trends
- Managing and supporting the development, progress and performance of all line reporting managers whilst keeping engagement levels high
- You will support the sales function in retaining existing business and obtaining new business opportunities
- You’ll ensure compliance with all Health & Safety and Hygiene procedures and standards

Strong hospitality/contract catering experience, and multi-site management of 10+ sites is essential. You will have worked in a similar role previously, supporting, coaching and developing teams whilst ensuring that the team all have the passion to meet high standards and an excellent service level at all times.

With excellent communication skills, you can lead client meetings, managing their expectations and overcoming challenges.

As well as being service focused, you are process led ensuring standards, procedures and systems are maintained and followed at all times. You’ll need excellent computer skills, the ability to work under your own initiative with the desire to learn and achieve.

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