Quality Officer

2 weeks ago

Chandlers Ford, United Kingdom Selwood Full time

Selwood is a leading provider within the Pump industry and is one of the largest privately owned companies serving the Water, Environmental and Construction industries. Selwood are committed to sustaining and advancing our high levels of Health and Safety that we operate in.- This role is to support the Quality Manager, focussing on the Quality aspects and objectives of the businesses Quality Management System. Ensuring the organisation has the relevant systems, to enable it to comply with the regulatory standards whilst always delivering the highest quality service to customers. Selwood are looking for a proven Quality Officer to join our team at our Chandler's Ford Branch.**Main Responsibilities**:

- Defining processes and producing quality policies and procedures in line with our undertakings.
- Creating reviewing and amending internal processes as appropriate to maintain compliance with standards and best practice, continually driving improvement throughout.
- Develop monitoring controls to effectively capture usable data.
- Analyse data and produce reports showing areas requiring improvement.
- Developing and presenting training programmes for staff in the Quality Systems to ensure their knowledge and understanding of the requirements and processes and the impact of breaching the standards.
- Ensuring the Quality Management System is updated regularly and maintained.
- Maintaining knowledge of developments and changes in all QA and related matters.
- Networking with external bodies to ensure knowledge of changes and developments with legislation and standards and make recommendations to Quality Manager on actions required.
- Liaising with local Manager’s regarding Customer feedback, and any supplier problems are managed in accordance with procedures and standards.
- Reviewing the Quality related Operating Systems and Procedures and ensure that changes are initiated and approved in accordance with the document control system.
- Supporting and advising the Quality Manager and Senior Managers to ensure compliance with customers’ requirements and regulations.
- Producing reports for the Quality Manager as and when required.
- Monitoring the performance of suppliers and sub-contractors, and ensuring records are available for approved suppliers.
- Investigating any incident as required to enable the business to provide the necessary information to the relevant authorities and external bodies as required.
- Conducting periodic internal reviews or audits to ensure that compliance with external standards and internal procedures are followed.
- Undertaking the internal investigation of compliance issues ensuring all actions are followed up and completed in appropriate timescales.
- Analysing non-conformances and producing reports, statistics and recommendations as appropriate.

**Qualifications & Experience**

**Essential**:

- It’s vital that you’re comfortable working in a fast-paced, high-pressured environment as you will be balancing multiple workstreams, whilst also working with several different clients and build partners in parallel; ensuring smooth efficiency and strong output is achieved.
- Good understanding of process requirements and the ability to identify strengths and weaknesses across the team and business processes.
- Compliant accurate record keeping is important to this role.
- Ability to act proactively / be forward thinking whilst maintaining a methodical, attention to detail approach.
- Excellent written and spoken communication skills Excellent attention to detail.
- Effective interpersonal skills and relationship building.
- Flexibility to support the business to get the job done understanding the requirements of all stakeholders while maintaining a safe environment for all.
- Proven track record of raising the standards within a team.
- Computer literate. Be able to analyse data on Microsoft Packages such as Project / excel / word / PowerPoint.
- At least 3 years recent and relevant experience in similar role.
- Auditing skills and experience.
- Ability to understand and analyse complex information and present it simply and accurately.
- A full UK driving licence is required for this position due to the role requiring the successful applicant traveling to and from multiple locations.
- Ability and willingness to travel within and throughout the UK as and when necessary and staying away from home time to time.
***

**Preferred***:

- A background in Construction, Utilities, Pump / Plant Rental
- Experience in manufacturing processes
- Operational experience of Health & Safety legislation and good practice;
- Experience in training design and delivery;
- Member of IQA, IRCA, IOSH
- Knowledge of
- OHSAS 18001 / ISO 45001
- ISO 14001
- UVDB
- Network Rail - PTS
- SharePoint;

**What we can offer you**:
***

Selwood are pleased to offer:

- Competitive salary
- Bonus Scheme
- Pension scheme (contributory salary sacrifice)
- 24 days holiday plus Bank Holidays
- Increasing annual leave

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