Pim Sme

Overview:
We’re Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you

Your role as a PIM SME will be accountable to deliver the technical setup of the PIM to allow effective collection of product data and management through to downstream systems. The role will input into the scope, design, and ongoing development of the Group PIM (and will contribute to other systems and process enhancements) to ensure it consistently delivers high quality requirements to stakeholders on time and within budget.

What's the job?:

- Performing UAT for new developments for PIM and across integrated systems
- Creating user guides, other training materials and delivering training for new developments to support business activities
- Providing input into requirements to address business challenges, maintaining a focus on the customer within all solutions to drive the best possible system enhancements
- Identifying and investigating issues impacting PIM users as required in collaboration with Data Business Support
- Ensuring requirements, risks and potential mitigations are effectively communicated, supported, and proactively escalated as required
- Upholding PIM governance principles and ways of working; driving consistency across all channels
- Providing input into the team’s day to day operations and implementation of all PIM requirements, effectively prioritising based on business benefit and impact

What you'll bring:

- Current PIM user with good understanding of business processes
- Excellent interpersonal and people skills
- Attention to detail, accuracy is vital
- Strong analytical and problem-solving skills
- Ability to conduct training in a confident and competent manner
- PIM user (ideally Riversand & Step); Intermediate JIRA; MS Outlook; Intermediate MS Excel incl Pivot tables & formulae; Intermediate MS Word. Intermediate MS PowerPoint, MS SharePoint

**Be Customer Focused** - **constantly improving our customers’ experience**
- I listen to my customers
- I use available data to help make decisions

**Be Human - acting with humanity and care**
- I do the right thing
- I am respectful

**Be Curious - thrive on learning, thinking beyond the obvious**
- I build and share new ideas
- I try new things and share my learnings

***Be Agile - working with trust, pace and agility**
- I have courage to be creative
- Done is better than perfect, I aim for 80/20

**Be Inclusive - acting inclusively in diverse teams to work together**
- I embrace allyship
- I have self-awareness and a desire to learn

**Be Accountable - championing the plan to deliver results and growth**
- I own my actions
- I understand the Kingfisher plan and how it relates to my role

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

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