Admin Assistant
6 months ago
Barratt Smith & Brown are seeking a dynamic Administration Assistant to join our busy Leicester team and support our fast-growing Legal Services company. As the Admin Assistant, you will play a crucial role in ensuring the smooth functioning of our operations and providing excellent customer service to our customers and clients.
**Responsibilities**:
1. Administrative Support: Assist with general office tasks, such as filing, data entry, handling phone calls, and managing correspondence to support the collection team's daily operations.
2. Customer Service: Interact with the internal team and clients in a courteous and professional manner, responding to inquiries, complaints, and providing updates on service requests.
3. Documentation: Maintain accurate records of customer queries, invoices, and otheressential documents.
4. Billing and Invoicing: Help prepare invoices for completed BSB services, ensuring accuracy and prompt delivery to clients.
5. Quality Assurance: Collaborate with the BSB team to ensure compliance with company standards and procedures, maintaining a focus on delivering exceptional service to our customers.
**Personal Requirements**:
1. Administrative Experience: some prior experience in an administrative/helpdesk role is preferred, however this is not essential as all training will be provided
2. Organizational Skills: Ability to handle multiple tasks simultaneously, prioritize responsibilities, and meet deadlines.
3. Communication Skills: Excellent written and verbal communication skills to interact with customers and team members professionally.
5. Customer-Focused: A customer-oriented approach with a commitment to providing high-quality service.
6. Team Player: Capable of working collaboratively with the HVAC team and providing support as needed. Benefits: - Competitive salary and opportunities for advancement. - Comprehensive training and on-the-job learning. - A positive and inclusive work environment.
**Benefits and Renumeration**:
Salary Range: £17,500.00 to £19,500.00 based on experience.
Holidays: 25 days annual leave per calendar year plus bank holidays.
Team Events: A number of non-financial incentives are also offered by the business including annual Christmas parties, nights out, team events and paid for training.
**Job Types**: Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Temp to perm, Graduate
Part-time hours: 25-35 per week
**Salary**: £15,500.00-£19,500.00 per year
**Benefits**:
- Casual dress
- Company events
- Flexitime
- Free parking
Schedule:
- Flexitime
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Leicester: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Office: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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