Sia Door Supervisor

7 months ago

Falkirk, United Kingdom SGL Full time

SGL is expanding and are seeking **Door Supervisors** to join our team in **Falkirk**. We need exceptional individuals who thrive in a customer-centric environment. If you are a natural communicator with excellent problem-solving skills and a positive attitude, we want to hear from you

At SGL, we prioritize your professional growth and success. Joining us as a Door Supervisor means becoming an integral part of the venue and team, where you will be responsible for maintaining top-notch customer care and safety. This is a fantastic opportunity to be part of a rapidly growing organization and make a positive impact on Falkirk’s lively entertainment scene.

Key Requirements:

- Be able to work weekends.
- Ability to establish strong rapport with clients, customers, and colleagues.
- Excellent communication and customer service skills.
- Self-motivated and comfortable working as part of a diverse team.
- Ability to provide a 5-year checkable work history.

**Responsibilities**:

- Extend a warm and professional welcome to venue visitors.
- Screen individuals for entry suitability.
- Collaborate with clients, customers, and colleagues.
- Conduct searches for unauthorized or illegal items.
- Respond promptly and efficiently to incidents within queues or the venue.
- Offer customer support and manage incidents both inside and outside the venue.
- Maintain a security presence to ensure smooth operations and enhance the customer experience.

**Job Type**: Part-time

Pay: From £12.84 per hour

**Benefits**:

- Company pension
- Cycle to work scheme

**Experience**:

- Security: 1 year (preferred)

Licence/Certification:

- SIA (preferred)

Work Location: In person

Reference ID: SGL/RV

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