Night Shift Security Officer

1 week ago

Falkirk, United Kingdom Scottish Prison Service Full time

1This Primary role is to provide Night shift security cover Monday to Thursday, but will also have a commitment to cover other shifts within the Facilities team during periods of annual leave and any other ad - hoc absences, mainly at the Front of House, the post holder will be the first point of contact for SPSC residents and will have the responsibility to check ID and admit staff, residents, also to issue and receive keys working within the National agreed SPS Security Standards. The post holder is required to carry out a full logged patrol of the premises at pre-determined times throughout the shift and to ensure that the security and safety of residents and visitors is met, whilst also providing First Aid provision.

The post holder will be required to set up Training / Meeting rooms as per the room booking request and to replenish consumables each night (water fountain cups, flipcharts, pens etc.)

When carrying out other shifts at the Front of House the post holder will provide a professional front of house service, ensuring that each customer’s experience creates a positive impression of the SPSC and meets their expectations. This will also include, switchboard operation and ensuring the effective operation of the SPSC front of house.
- Responsibilities- 1- 1To manage the main switchboard and key safe as per SPSC processes and ensure the reception area is secure and free from hazards.
- 1To provide a front of house reception service, meeting and greeting customers (both SPS and partner agencies) and providing the first point of contact.
- 1To carry out a full logged patrol of the site ensuring that all external doors and windows are secure, monitor the CCTV and Fire detection system.
- 1The post holder will be required to set up training rooms, re-arrange furniture as requested and ensure resources are in place prior to training / meetings /events taking place.
- 1To support the SPSC admin function, carrying out administration tasks commensurate to the role including but not limited to photo-copying and printing.

**Person Specification**- Qualification Requirements- 1- Relevant Customer Services / SIA Qualification (min Level SVQ 2) or evidence of further qualification / professional development in reception/hospitality/security or relevant experience. **Essential**
- 1- Hold or be willing to work towards an EFAW / First Aid at work certificate within 6 months of taking up the post. **Essential**
- Knowledge, Skills and Experience Requirements- 1- Proven track record/experience in a similar residential environment. **Essential**
- 1- Previous experience of working within a security role/environment, working with fire and CCTV alarm systems. **Essential**
- 1- Competent and experienced in the use of Microsoft Office packages. **Essential**
- Behaviour Requirements- 1- Plan & Organise- 1- Listen & Communicate- 1- Relationships & Collaboration- 1- Solve Problems & Make Decisions- Selection method 1 1- Interview

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