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Service Coordinator

4 months ago


Coatbridge, United Kingdom TribePost Full time

**Benefits**: Competitive pay and holidays along with a referral recruitment scheme, a contributory pension scheme, an excellent 4 x annual salary life assurance, access to an employee health assistance programme and eligible in work travel payments.

**About the role**:
**[This role has recently been internally retitled to Service Lead and Developer. This has no substantive impact on the role as outlined.]**

The Service Coordinator will be fully responsible for the operational management of a staff team and a number of clients receiving care and support within the community.

You will work closely with social work teams to promote Aspire as a high-quality provider of services and promote excellent relationships with all referral sources, following up referrals quickly and making every effort to grow the service areas they are responsible for.

You will assess individuals’ needs, their aspirations and desired outcomes and use this information in the planning, coordinating and management of each individual’s service, ensuring consistent delivery of the appropriate high-quality support and care.

You will work closely with their staff teams and develop, nurture, and manage them effectively. You will demonstrate and promote excellent oral and written communication to ensure that the most up to date information is known by relevant parties in relation to the provision of care.

This is a fast-paced role and you should be able to respond flexibly to service demands, ensuring that individuals have maximum opportunities in directing their care to live as fully, inclusively and independently as possible as valued citizens in the community.

You will create rotas for your services and teams and it is important that you maintain meticulous record keeping for both their team and clients and so a high level of personal organisation and administration skills are important.

**Service Coordinator - What we need from you**:

- Registered with the SSSC, and it is essential that you should have an appropriate health and social care qualification at level 3 or equivalent professional qualification; in addition, management credits 15 at SCQF level 7 are required or willingness to work towards this is essential.
- Hold a valid driving licence?
- Excellent oral and written communication skills.
- Experience of staff rota scheduling.
- Experience of managing staff.
- Ability to build and maintain excellent working relationships with colleagues and partners.
- Excellent computer skills

**It would be great if you have**:

- An SVQ Level 4 and appropriate management qualification for registration purposes would be welcomed.

**Please note**: PVG checks will be required for the successful applicant, as are two references: one being from the most recent employer.

**Who We Are**:
**We are Aspire**, an employee-owned, award winning social care provider, winning at the highly prestigious Scottish Care National Awards every year of the past decade.

We are a well-established organisation, with 20 years’ experience, we deliver Care at Home Services and Self-Directed Support Services and are committed to the prevention and solution to ending homelessness as part of the Glasgow Alliance to End Homelessness (GAEH).

We are committed to the ongoing development of the people we work with and the staff teams who work with them.

**If you have similar values to Aspire and are you passionate about helping others click on ‘APPLY’ today as we would be delighted to hear from you**

No agencies please.