Case Co-ordinator
2 months ago
**About The Service**
Cardiff Council’s Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need.
Our services run 24/7 365 days a year.
**About the job**
The Supported Accommodation team for families are based in 4 localities across the city at Ely, Gabalfa, Grangetown and Butetown with further developments opening in the next year.
The role involves providing an assertive, trauma-informed support service to clients and their families in temporary accommodation, guiding the clients towards securing and maintaining long-term, safe, appropriate accommodation.
As Case Co-Ordinator, you will have responsibility for managing your own case load, supporting clients to identify and engage with the services best suited to them and their family’s needs.
**What We Are Looking For From You**
We are looking for dynamic, motivated and creative individuals with the ability to foster positive relationships.
This is an exciting opportunity and we are looking for a variety of people from various working backgrounds to make a real difference. Proven experience of working with people with complex behaviours and an understanding of the issues faced by homeless individuals and/or families will be an advantage
You will have experience of working with customers face to face and a good working knowledge of support planning and safeguarding.
You will have good communication, administration and IT skills and the ability to resolve customer disputes in a positive and constructive manner
The ability to speak a community language would be an advantage.
**Additional information**
This post is temporary until 23/08/2024.
This vacancy is suitable for post share.
- **Application Guidance**:
- **Behavioural Competency Framework**
**Additional Information:
- **
- **Employee Charter**:
- **Recruitment of Ex-Offenders**:
- **Privacy Notice**
Job Reference: PEO03100
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