Finance Benefit and Debt Data Co-ordinator

2 weeks ago


Cardiff, United Kingdom St Giles Trust Full time

**Job Summary**:
Are you a proactive, highly organised and target-driven individual with a proven record of managing Customer Relationship Management systems, including inputting data and creating reports? Do you have experience of working in services providing effective administrative support in a busy and pressurised environment?

If so, join St Giles Trust as Finance Benefit and Debt Data Co-ordinator, where you will join our team supporting the management of HMPPS Contracts delivering Finance Benefit and Debt services across Wales.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded the contract to deliver Finance Benefit and Debt Services for Wales, which will involve a range of support to community offenders and prison leavers.

About this exciting opportunity
You will provide vital administrative support to teams across one or more contracts awarded by the HMPPS to deliver Finance Benefit and Debt (FBD) in Wales. This will involve monitoring and managing the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to FBD Coaches, monitoring the CAS to ensure all inputting is accurate and within agreed timescales, and acting as a primary point of contact for all enquiries.

You will also have responsibility for checking data input on our Case Management System (CMS), to ensure all data is recorded accurately. Your role will also entail the production of reports from the CMS to assist in the preparation of reports when required by our funder.

We will also count on you to liaise with external stakeholders, delivery partners, and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner, while also developing and maintaining processes for recording and monitoring resource allocation and providing administration for meetings as directed by the FBD Contract Manager.

What we are looking for
- Experience of working in services which provide support to people who have faced disadvantage
- Knowledge of the barriers faced by people with complex needs and relevant specialist support services
- An understanding of Trauma Informed practice and how it should be applied in supporting service users
- The ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure
- Outstanding IT, interpersonal and communication skills, both verbal and written

In return, you can expect a competitive salary, generous leave allowance, staff pension,
flexible working, a mentoring programme, an advice and counselling service,
childcare vouchers, season ticket loan and much more.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11pm, Sunday 26 February 2023
Interviews: 3 March 2023


  • Project Co-ordinator

    4 weeks ago


    Cardiff, United Kingdom SRK Consulting Full time

    SRK Consulting is a specialist mining consultancy, focused on adding value to the mining companies, investors, governments, and insurers we support. Our services include exploration, mine planning and design, engineering, geotechnics, metallurgy and mineral processing, geology and resources, geochemistry, mine waste management, water management and...

  • Ms Team Co-ordinator

    4 weeks ago


    Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    An exciting employment opportunity has arisen in the Multiple Sclerosis Department based at University Hospital of Wales for an individual who has experience and knowledge of secretarial, administrative procedures and systems. This position requires an enthusiastic and experienced individual to work within the administration team with the support of MS Data...


  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** Cardiff Council aims to provide a high quality, accessible housing finance service. The Service currently has a full time vacancy for a Grade 4 Debt Control Officer within the Housing Finance Team **About the job** The Debt Control Officer will be responsible for the recovery of sundry debts including housing benefit overpayments,...

  • Clinic Co-ordinator

    4 weeks ago


    Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    To provide a comprehensive, courteous and efficient reception service to patients and perform to a high standard the clerical duties associated with the co-ordination of outpatient clinics for members of the team. To oversee all aspects of the preparation and delivery of the clinic. We are looking for an enthusiastic, motivated and flexible individual to...


  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** Cardiff Council aims to provide a high quality, accessible housing finance service. The Service currently has a full-time vacancy for a Senior Debt Enforcement Officer within the Housing Finance Team on a maternity cover basis. **About the job** The Senior Debt Enforcement Officer will be responsible for the effective recovery of...


  • Cardiff, United Kingdom Velindre Cancer Centre Full time

    An exciting opportunity has arisen for an enthusiastic and motivated administrator to join our Immunotherapy Toxicity service in the Integrated Care Directorate at Velindre Cancer Centre on a 12 month secondment (30 hours per week). The Immunotherapy MDT Co-ordinator is a key role in providing support to the Immunotherapy toxicity service with data...


  • Cardiff, United Kingdom KSJ Knitwear LTD Full time

    Sunshine Soul is a young and exciting womenswear fashion brand based in Cardiff, South Wales. We design and produce womenswear fashion as well as supplying major high street stores. We are looking for an enthusiastic and creative individual to join the team as creative office co-ordinator. This is an interesting and varied role with the opportunity to work...

  • Clinic Co-ordinator

    7 days ago


    Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    Do you enjoy working in an exciting environment? If yes, then come and join us in the Nephrology and Transplant directorate at the University Hospital of Wales. We are looking for someone to join our friendly team as a Clinic Co-ordinator to support our daily outpatient clinics. You will be working across weekdays during office hours. We are looking for...

  • Asset Co-ordinator

    4 weeks ago


    Cardiff, United Kingdom Cadwyn Full time

    Cadwyn is a community housing association based in Cardiff. We are a diverse business with experience in social housing management and development, social lettings, market lets and sales, commercial regeneration and an amazing recycling project. We have an exciting opportunity for an Asset Co-ordinator to join our Property and Maintenance Team. The...


  • Cardiff, United Kingdom Brook Street Full time

    **An exciting permanent opportunity for a skilled Debt Controller to work for a leading company based in Cardiff centre to work on a hybrid working basis. Strong organisational and communication skills (both verbal and written), high attention to detailand have experience of accurately inputting data into a database. A keen willingness to learn, and must...


  • Cardiff, United Kingdom JF Roberts Full time

    Activities Co-ordinator for a really lovely care home specialising in Dementia. Hours are flexible, suggested for 1-6pm or could start in the morning and through to afternoon. **Duties**: - Develop and implement engaging and stimulating activities for residents in accordance with their interests, abilities, and needs. - Coordinate and schedule a variety...

  • Debt Manager

    4 weeks ago


    Cardiff, United Kingdom Brook Street Full time

    **An exciting hybrid opportunity for a Debt Manager reporting to the Head of Operations to manage the Debt team managing debt for key suppliers. Excellent benefits package working in prestigious offices bang in the centre of Cardiff.** **What you need to have is 5 years Management experience, highly proficient in all Microsoft packages and a superb...

  • Debt Controller

    1 month ago


    Cardiff, United Kingdom Rhino Recruitment Full time

    Rhino Recruitment is looking for a Debt/Credit Contoller for a position based in Cardiff. Our client is a UK leading real estate services company, offering a range of property related services to both residential and commecial marketplaces. This position comes with an an attractive benefits package and the opporutnity to work within a collobrative and...


  • Cardiff, United Kingdom Brook Street Full time

    Our client is looking for an excellent Customer Service Co-Ordinator to join their busy and very happy team of customer service professionals based in the Cardiff Bay area. This is a full time role Monday to Friday fully office based, no evenings or weekends. We are looking for someone with excellent Customer Service who has experience of dealing with...


  • Cardiff, United Kingdom Kaleidoscope Project Full time

    Part - 14-16 hours per week - £21,840 FTE **Background & Service**: Kaleidoscope wants to ensure that service users are at the heart of what we do, we do not simply want to listen, but to engage them in the future of the organisation. In 2019, Kaleidoscope decided to recruit people to its Board, who have lived experience of substance use. We did this to...


  • Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    This post is a Fixed term/Secondment for 12 months to meet the needs of the service. Do you enjoy working in an exciting environment? If yes, then come and join us in the Dental Records department at the University Dental Hospital. We are looking for someone to join our friendly team as a Clinic Co-ordinator in the University Dental Hospital. We currently...

  • Service Co-ordinator

    4 weeks ago


    Cardiff, United Kingdom Ceaton Security Services Ltd Full time

    **✔ ** Company Profit-Related Bonus **✔** 30 Days annual holiday entitlement (22 days & 8 bank holidays) **✔** Average Holiday Pay **✔** Subsidised Health Care Scheme **✔** Regular Pay Reviews **✔** Auto Enrolment Pension Scheme This is a varied and interesting role within a medium-sized family-run business based in Cardiff that has been...

  • Advice Co-ordinator

    4 weeks ago


    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** The Money Advice Team is a Welfare and Benefits team that assists approximately 1500 people a month identifying financial support, grants and discounts and dealing with debt. The Team is expanding due to the demand and the essential need of people visiting the 20+ locations a week that the team are committed to attending. **About the...


  • Cardiff, United Kingdom Brook Street Full time

    Our client is looking for an excellent Customer Service Co-Ordinator to join their busy and very happy team of customer service professionals based in the Cardiff Bay area. This is a full time role Monday to Friday fully office based, no evenings or weekends. We are looking for someone with excellent Customer Service who has experience of dealing with...

  • Finance Assistant

    1 month ago


    Cardiff, United Kingdom The Church In Wales Full time

    **Job Title**: Finance Assistant **Grade**: C (£25,950 **Location**: 2 Callaghan Square, Cardiff **Contract**: Permanent **Working hours**: 34.75 hours per week **About Us** The Finance Department is responsible for provision of wide ranging financial services and advice for the Representative Body and other provincial bodies through: - developing and...