Hire Monitoring Claims Handler

3 weeks ago

Norwich, United Kingdom Acclaim UK Full time

**Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Hire Monitoring Claims Handler.**

A fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work.

An opportunity is available in our live hire monitoring team which involves the comprehensive handling of claims during the 'live hire’ stages whilst clients are provided a replacement hire vehicle on credit following a non-fault RTA.

Day-to-day duties include liaising with at-fault insurers and repairing garages to ensure clients’ vehicle damages are being promptly dealt with and providing subsequent updates to clients. You will take ownership of your own caseload and clients, but will also be expected to provide support on claims across the team as you deal with queries from a range of customers on incoming calls. Excellent phone manner and customer service skills are essential as the role focuses on ensuring our customers are provided with excellent end-to-end service.

**What you need to work for us**:

- Experience working in credit hire, insurance or automotive industries
- Experience in dealing with RTA claims
- A good level of knowledge of vehicles
- Excellent telephone manner and customer service skills
- Great communication skills, both written and verbal
- The ability to multitask, prioritise and work effectively to deadlines
- A can do attitude and flexibility to assist other areas of the business as required
- The ability to make fast, informed decisions
- The ability to make effective relationships with colleagues
- A working knowledge of Word/ Excel/Outlook and basic IT skills

**Desirable skills**:

- Previous experience as a claims handler within the motor industry

**What we offer you**:

- Hybrid working - blended schedule of working from home (2 days) and the office (3 days)
- On-site parking at the office
- Casual dress
- Fantastic team atmosphere
- Competitive holiday allowance
- Pension scheme
- Monthly McDonald's breakfast
- 35 hours per week across a 9-5, Monday to Friday schedule with no expectation of weekends/overtime
- Regular company events

**Job Types**: Full-time, Permanent

**Salary**: From £20,500.00 per year

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- On-site parking
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: Hybrid remote in Norwich, NR6 6ND

  • Hire Monitoring Claims Handler

    3 days ago

    Norwich, United Kingdom Acclaim UK Full time

    **Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Hire Monitoring Claims Handler.** A fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work. An...

  • Credit Hire Claims Handler

    2 months ago

    Norwich, Norfolk, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field. Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best...

  • Credit Hire Claims Handler

    4 weeks ago

    Norwich, England, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field.Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Working in a highly professional environment you will be...

  • Experienced Motor Claims Handler

    6 days ago

    Norwich, United Kingdom Claims Solutions Full time

    Company Description We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. **Job Description**: We are now looking for several Experienced Motor Claims Handlers to join our company,...

  • Credit Hire Claims Handler

    2 months ago

    Norwich, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field.Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best...

  • Trainee Motor Claims Handler

    5 days ago

    Norwich, United Kingdom Claims Solutions Full time

    **Company Description** We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. Are you looking for a new challenge with the ability to progress your career and become part of an...

  • Credit Hire Claims Handler

    4 weeks ago

    Norwich, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field.Are you the right candidate for this opportunity Make sure to read the full description below.Working in a highly professional environment you will be skilled at building rapport with...

  • Credit Hire Claims Handler

    1 month ago

    Norwich, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field.Are you the right candidate for this opportunity Make sure to read the full description below.Working in a highly professional environment you will be skilled at building rapport with...

  • Credit Hire Claims Handler

    4 weeks ago

    Norwich, Norfolk, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field. Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best...

  • Credit Hire Claims Handler

    4 weeks ago

    Norwich, Norfolk, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field. Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best...

  • Credit Hire Claims Handler

    1 month ago

    Norwich, Norfolk, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field. Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best...

  • Trainee Motor Claims Handler

    1 week ago

    Norwich, United Kingdom Claims Solutions Full time

    Company Description We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. **Job Description**: Are you looking for a new challenge with the ability to progress your career and become...

  • Credit Hire Claims Handler

    4 weeks ago

    Norwich, East Anglia, United Kingdom Employment Specialist Full time

    A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Working in a highly professional environment you will be skilled at building...

  • Claims Handler

    1 day ago

    Norwich, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Norwich - ARD968098** Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Claims Handler who will support the team in providing an effective and efficient claims service to our customers. **So, what does the role of a **Claims Handler **here involve?** This role will be made for you if you love...

  • Collections Claims Handler

    2 weeks ago

    Norwich, United Kingdom Acclaim UK Full time

    **Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Collections Claims Handler to handle the financial settlement of credit hire claims.** Fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but...

  • Collections Claims Handler

    2 weeks ago

    Norwich, United Kingdom Acclaim UK Full time

    **Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Collections Claims Handler to handle the financial settlement of credit hire claims.** Fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but...

  • Collections Claims Handler

    2 weeks ago

    Norwich, United Kingdom Acclaim UK Full time

    **Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Collections Claims Handler to handle the financial settlement of credit hire claims.** Fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but...

  • Claims Handler

    4 days ago

    Norwich, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Norwich - ARDYR850929** Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Claims Handler who uses their knowledge and experience of the Insurance Industry to build strong and trusted client and customer relationships. Is a successful career within a growing business full of opportunity, where you...

  • Claims Call Handlers

    4 weeks ago

    Norwich, United Kingdom Pertemps London Full time

    Claims Call Handlers - temp £13.14 per hour - Norwich Insurance company is seeking experienced Claims Call Handlers to support their Motor Insurance team at their offices in Norwich. These are temporary positions to start by 10th June 2024 for an initial 3-month period and will pay £13.14 per hour. Working hours: 9am to 5pm, Monday to Friday - 35 hours...

  • Claims Call Handlers

    2 weeks ago

    Norwich, United Kingdom Pertemps London Full time

    Claims Call Handlers - temp £13.14 per hour - Norwich Insurance company is seeking experienced Claims Call Handlers to support their Motor Insurance team at their offices in Norwich. These are temporary positions to start by 10th June 2024 for an initial 3-month period and will pay £13.14 per hour. Working hours: 9am to 5pm, Monday to Friday - 35 hours...