Claims Handler

7 months ago

Norwich, United Kingdom The Ardonagh Group Full time

**Claims Handler - Norwich - ARD968098**

Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Claims Handler who will support the team in providing an effective and efficient claims service to our customers.

**So, what does the role of a **Claims Handler **here involve?**

This role will be made for you if you love providing an end-to-end claims service, building on new and existing client and Insurer relationships by way of first class service.

Our Claims Handlers are excellent at reporting, chasing and advising customers on their claims and liaise from the First Notification of Loss through to the settlement of claims up to authorised limits under delegated authority arrangements.

You will work as part of a small team in the Norwich office but also as part of the wider Hugh J Boswell claims team.

**What you will do**
- Be the first point of contact for customers in the reporting of all types of claims, ensuring they receive prompt and accurate advice.
- Ensure all required documentation in support of claims are dealt with as a priority and despatched to insurers or their representatives without delay.
- Negotiate with insurers in relation to the settlement of claims, both in respect of policy liability and settlement amount.
- Maintain client records with up-to-date information regarding claims history, including updating of amounts paid on settlement.
- Assist clients in any avenues of recovery for any uninsured losses following a claim. Instructing necessary agents, solicitors or hire companies. Work with our current agents in pursuing negligent third parties.
- Maintain a diary system for all outstanding claims and ensure these are chased regularly, keeping customers informed of progress.
- Advise clients on their options should insurers refuse indemnity under any particular policy or wish to offer a final settlement figure below original expectation.
- Provide reports to Directors of any significant losses sustained by individual clients that might have an impact on insurer relationships.

**What experience does our **Claims Handler **need?**

It’s essential that you have some insurance claims experience ideally commercial lines but personal lines definitely will be considered. We may also be open to other insurance experience, particularly involving customer facing and detail orientated responsibilities.

**The rest is all about you as a person;**
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, analytical, detailed orientated and customer focused with strong communication skills across all mediums.
- An enthusiastic team player, support others, build trust and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Be able to challenge difficult tasks/situations and have a practical, forward-thinking outlook.

In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain professional CII or ACII qualifications to enhance your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for you and your families physical and mental wellbeing
- 1 day’s paid volunteering day to give back to our communities
- Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community
- The Spotlight Awards, where we shine a light on the brightest talent across our group

LI-EM1 #LI-Onsite #Ethos

  • Trainee Motor Claims Handler

    7 months ago

    Norwich, United Kingdom Claims Solutions Full time

    **Company Description** We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. Are you looking for a new challenge with the ability to progress your career and become part of an...

  • Experienced Motor Claims Handler

    7 months ago

    Norwich, United Kingdom Claims Solutions Full time

    Company Description We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable. **Job Description**: We are now looking for several Experienced Motor Claims Handlers to join our company,...

  • Claims Handler

    6 months ago

    Norwich, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Norwich - ARD940665** Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Claims Handler who will support the team in providing an effective and efficient claims service to our customers. **So, what does the role of a **Claims Handler **here involve?** This role will be made for you if you love...

  • Commercial Claims Handler

    4 days ago

    Norwich, United Kingdom Employment Specialists Ltd Full time

    Our Client, an Insurance Broker, is looking to recruit an additional **Commercial Claims Handler** to join their friendly team on a full time, permanent basis. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. **It's your ability to deal with claimants and handle all aspects...

  • Claims Handler

    7 months ago

    Norwich, United Kingdom One Broker Full time

    **Claims Technician** **Reports to**: Claims Manager **Working Hours**: Full Time - working Monday to Friday 9am to 5pm. Initially working full time in the office, a blend of office and home working will be available in line with the company smart working Policy on completion of probation. **Key Responsibilities**: - Recording new and managing existing...

  • Warranty Claims Handler

    7 months ago

    Norwich, United Kingdom WeRecruit Auto Full time

    **Warranty Claims Handler required in Norwich area** Salary DOE Working hours Monday-Friday We are looking for a Warranty Claims Handler to join an independent dealer in Norwich. Previous experience within the motor industry is essential. **Key Responsibilities**: Assessing and confirming the cause of issues on vehicles with failed components while...

  • Claims Handler

    3 days ago

    Norwich, United Kingdom Reed Business Support Full time

    We are delighted to be representing a fantastic Insurance Brokers based in Norwich. This is a fantastic opportunity to join a successful growing team as a Claims Handler on a part-time basis. The position is mainly an administrative role while also dealing with clients and customers over the telephone. The Role: Accepting new cases and acknowledging...

  • Personal Injury Claims Handler

    4 weeks ago

    Norwich, United Kingdom Employment Specialists Ltd Full time

    Are you an experienced Personal Injury Claims Handler looking for your next challenge? Join an expanding claims department in a vibrant, market leading Motor Insurance organisation, where your expertise will make a tangible impact. The Role of Personal Injury Claims Handler: We're seeking a skilled professional to manage Personal Injury claims, taking...

  • Personal Injury Claims Handler

    1 month ago

    Norwich, United Kingdom CV-Library Full time

    Are you an experienced Personal Injury Claims Handler looking for your next challenge? Join an expanding claims department in a vibrant, market leading Motor Insurance organisation, where your expertise will make a tangible impact. The Role of Personal Injury Claims Handler: We're seeking a skilled professional to manage Personal Injury claims, taking...

  • Personal Injury Claims Handler

    2 days ago

    Norwich, United Kingdom Employment Specialists Ltd Full time

    Are you an experienced Personal Injury Claims Handler looking for your next challenge? Join an expanding claims department in a vibrant, market leading Motor Insurance organisation, where your expertise will make a tangible impact. The Role of Personal Injury Claims Handler: We're seeking a skilled professional to manage Personal Injury claims, taking...

  • Personal Injury Claims Handler

    2 weeks ago

    Norwich, United Kingdom Employment Specialists Ltd Full time

    Are you an experienced Personal Injury Claims Handler looking for your next challenge?Join an expanding claims department in a vibrant, market leading Motor Insurance organisation, where your expertise will make a tangible impact.The Role of Personal Injury Claims Handler: We're seeking a skilled professional to manage Personal Injury claims, taking...

  • Personal Injury Claims Handler

    2 weeks ago

    Norwich, United Kingdom Employment Specialists Ltd Full time

    Are you an experienced Personal Injury Claims Handler looking for your next challenge?Join an expanding claims department in a vibrant, market leading Motor Insurance organisation, where your expertise will make a tangible impact.The Role of Personal Injury Claims Handler: We're seeking a skilled professional to manage Personal Injury claims, taking...

  • Collections Claims Handler

    3 days ago

    Norwich, United Kingdom Acclaim UK Full time

    **Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Collections Claims Handler to handle the financial settlement of credit hire claims.** Fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but...

  • Claims Handler

    5 days ago

    Norwich, United Kingdom Reed Business Support Full time

    We are delighted to be representing a fantastic Insurance Brokers based in Norwich. This is a fantastic opportunity to join a successful growing team as a Claims Handler. The position is mainly an administrative role while also dealing with clients and customers over the telephone. The Role: Accepting new cases and acknowledging receipt to our referral...

  • Collections Claims Handler

    7 months ago

    Norwich, United Kingdom Acclaim UK Full time

    **Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Collections Claims Handler to handle the financial settlement of credit hire claims.** Fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but...

  • Motor Claims Handler

    7 months ago

    Norwich, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Motor Claims Handler to join their fast-paced claims division. We are looking for Motor Claims Handlers who will be trained and developed to effectively manage a portfolio of Insurance claims. As part of your ongoing...

  • Motor Claims Handler

    7 months ago

    Norwich, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with a dynamic and forward-thinking insurer who have an exciting opportunity available for a Motor Claims Handler to join their fast-paced claims division. We are looking for Motor Claims Handlers who will be trained and developed to effectively manage a portfolio of Insurance claims. As part of your ongoing...

  • Motor Claims Handler

    2 days ago

    Norwich, United Kingdom Acclaim UK Full time

    **Acclaim (UK) work on behalf of a market-leading Credit Hire Organisation and are recruiting for a Hire Monitoring Motor Claims Handler.** A fantastic opportunity to work for a dynamic, fast moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to...

  • Motor Claims Handler

    2 weeks ago

    Norwich, Norfolk, United Kingdom Aston Charles Full time

    Aston Charles is a trailblazing Insurtech that's redefining the claims landscape through its commitment to innovation and excellence.">We're looking for a skilled Motor Claims Handler to join our team, where you'll be responsible for handling Own Damage and 3rd Party claims for Private and Commercial vehicles, encompassing both Private and Commercial motor...

  • Experienced Motor Claims Handlers

    2 days ago

    Norwich, United Kingdom Verisk Full time

    **Experienced Motor Claims Handlers**: - Norwich, UK - Full-time - Verisk Business: Claims Analytics Europe **Company Description** We help the world see new possibilities and inspire change for a better tomorrow. Our analytic solutions bridge content, data, and analytics to help businesses, people, and society become stronger, more resilient, and more...