Assistant Client Handler Apprentice

6 months ago

Gloucester, United Kingdom Pib Insurance Brokers Full time

PIB Insurance Brokers is part of PIB Group, a dynamic, fast-growing business, with a wealth of knowledge and an entrepreneurial spirit that drives new ideas.

A market leader in the provision of specialist insurance solutions across the UK, and with an international presence, PIB Group continues to expand both organically and through a programme of acquisition and integration.

**What you will be doing**

To provide operational support to Commercial Account Handlers to enable high level service to all clients.

To engage with insurers to help source and obtain appropriate insurance solution for our clients in a timely manner

Provide exceptional customer service support for non-technical queries relating to our clients insurance policies.

**Other Responsibilities**
- Provide support within our Enterprise team to help deliver our clients an exceptional customer service across a number of key operational elements including:

- Working with Insurers to obtain suitable insurance terms for our clients in a timely manner.
- Documentation processing in line with key policy events
- Documentation checking prior to Commercial Account Handler presenting insurance terms to client.
- Accounts procedures and queries to be complied with
- Post processing within the company timescales and to company standards
- Preparation and issue of Renewal and Mid Term Reports for issue to Clients/Insurers
- File Maintenance
- Securing payment from Clients within agreed timescales
- Contribution to overall efficient running of business division
- Open communication and liaison with all other departments within the company
- Diary - accurate use and maintenance
- Accurate use of task bar & diary systems to ensure workload is managed and any problems reported to Team Leader
- Ensure accuracy, efficiency and professionalism when dealing with both client and insurer.
- Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the compliance manual - use checklists and support documentation as provided by the company to assist with demonstrating compliance.
- Handle any complaints in accordance with company procedures and regulatory requirements.
- Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for development as required.

**Salary**: £20,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Client Handler

    3 weeks ago

    Gloucester, United Kingdom PIB Insurance Brokers Full time

    The Role:We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office .You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...

  • Client Handler

    6 months ago

    Gloucester, United Kingdom PIB Insurance Brokers Full time

    The Role:We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office .You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...

  • Client Handler

    6 months ago

    Gloucester, United Kingdom PIB Insurance Brokers Full time

    The Role:We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office .You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...

  • Claims Handler

    6 months ago

    Gloucester, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting resilient and proactive individuals to join our client as a Claims Handler. Our client who has achieved the Top Employer status in the UK, is based in Gloucester but offers hybrid working. The salary is £22,000 per annum but increases to £23,500 per annum after 18 months. You will be communicating, supporting and negotiating...

  • Client Handler

    6 months ago

    Gloucester, United Kingdom PIB Insurance Brokers Full time

    We have a fantastic opportunity for a passionate Client Handler to join one of the friendly and thriving teams in Leicester or Gloucester! **The Role**: To provide professional advice and service to all clients. Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. To retain...

  • Client Handler

    6 months ago

    Gloucester, United Kingdom PIB Insurance Brokers Full time

    Job Advert **The Role**: We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office. You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt...

  • Client Handler

    5 months ago

    Gloucester, United Kingdom PIB Insurance Brokers Full time

    Job Advert **The Role**: We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office. You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt...

  • Client Handler

    4 weeks ago

    Gloucester, United Kingdom CV-Library Full time

    The Role: We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office .  You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...

  • Client Handler

    1 week ago

    Gloucester, United Kingdom CV-Library Full time

    The Role: We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office .  You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...

  • Client Handler

    3 months ago

    Gloucester, United Kingdom PIB Group Full time

    The Role: We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office .  You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...

  • Claims Customer Support Handler

    6 months ago

    Gloucester, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting resilient and proactive individuals to join our client as a Claims Customer Support Handler. Our client who has achieved the Top Employer status in the UK, is based in Gloucester but offers hybrid working. The salary is £22,000 per annum but increases to £23,500 per annum after 18 months. You will be communicating, supporting...

  • Client Handler

    3 weeks ago

    gloucester, United Kingdom PIB Insurance Brokers Full time

    The Role:We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office .You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...

  • Client Handler

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom PIB Insurance Brokers Full time

    We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office . You will effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. Provide quality service to clients, covering all details of...

  • Commercial Client Handler

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom PIB Group Full time

    The Role:We are seeking an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in Gloucester. As a key member of our team, you will be responsible for providing professional advice and service to all clients, effectively managing policy events following compliant processes, and ensuring that all customers are dealt with...

  • Claims Handler

    6 months ago

    Gloucester, United Kingdom Sedgwick Resource Solutions Full time

    **Title: Claims Handlers** **Salary: Competitive** **Location: Green Farm Business Park, Quedgeley, Gloucester - Hybrid 1-2 days working in the office per week** **Term: Permanent, Full-Time Permanent** Are you a claims handler looking to move into a different field? Someone working in financial services? Or, someone working in a customer service/sales role...

  • Commercial Account Handler

    5 hours ago

    Gloucester, United Kingdom Cavendish Maine Full time

    A rapidly growing, independent insurance broker with big ambitions is looking to add a commercial account handler to support their expanding client base.Open to full time, part time, and hybrid working, become a key person in this broker whilst it is small, and enjoy the ride on their impressive growth curve.Commercial insurance is required, as is experience...

  • Claims Handler

    6 months ago

    Gloucester, United Kingdom Brave Human Capital Group Ltd Full time

    **Claims Handler** **Location**:Gloucester **Salary**:£28,000-£33,000 **Hours**: Full Time - Monday to Friday - 9.00-5.00 **Benefits**: - Free on-site parking. - Regular social events. - Continuous opportunity for career progression and further qualifications. - Supportive and friendly working environment. **Our Client**: Our client is a...

  • Client Services Call Handler

    6 months ago

    Gloucester, United Kingdom The Benefact Group Full time

    **Working hours**:35 hours per week, Monday to Friday **Duration**:Permanent **Location**:Gloucester **Job Ref**:201706 **About the role***: **Ecclesiastical Planning Services**, who are proudly part of the **Benefact Group**, are looking for a **Client Services Call Handler **to join our **Gloucester** office. The role holder will work as part of a...

  • Client Handler

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom PIB Insurance Brokers Full time

    The Role: We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office . You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with...

  • Commercial Account Handler

    3 weeks ago

    Gloucester, United Kingdom Cavendish Maine Full time

    A rapidly growing, independent insurance broker with big ambitions is looking to add a commercial account handler to support their expanding client base. Open to full time, part time, and hybrid working, become a key person in this broker whilst it is small, and enjoy the ride on their impressive growth curve. Commercial insurance is required, as is...