Claims Customer Support Handler
6 months ago
Red Recruitment is recruiting resilient and proactive individuals to join our client as a Claims Customer Support Handler. Our client who has achieved the Top Employer status in the UK, is based in Gloucester but offers hybrid working. The salary is £22,000 per annum but increases to £23,500 per annum after 18 months. You will be communicating, supporting and negotiating with customers to help settle their claims.
**Benefits and Package for a Claims Customer Support Handler**
- ** Salary**:£22,000 per annum, rising to £23,500 per annum after 18 months
- ** Hours**:Monday - Friday, hours between 8am - 8pm, and 1 in 3 Saturday's, 9am - 5pm
- ** Contract Type**:Permanent
- ** Location**:Gloucester/hybrid
- 6 weeks training (Monday - Friday)
- Progression plan to develop your skills
- Opportunity to enrol in formal qualifications including CII
- Partner Life Assurance
- Critical Illness cover
- Flexible working
- Annual bonus scheme
- Car salary exchange
- Cycle to work scheme
- Vehicle breakdown cover
- Deals on various tablets and laptops
**Key Responsibilities of a Claims Customer Support Handler**:
- Contacting customers to offer help and assistance following a motor accident
- Liaising with third party suppliers to assist with speedy claims settlement
- Taking ownership of your claims, making appropriate commercial decisions to help control costs
- Providing a logical approach to problem solving
- Using empathy where appropriate to understand the diverse needs of the customer
**Key Skills and Experience of a Claims Customer Support Handler**:
- Should have a considerate and empathetic phone manner when reassuring customers
- Strong influencing and persuading skills
- Ability to multitask and prioritise your own workload
- Being able to provide a high standard of customer service
- Previous experience in a customer services industry is advantageous
Red Recruitment (Agency)
-
Claims Handler
6 months ago
Gloucester, United Kingdom Red Recruitment Full timeRed Recruitment is recruiting resilient and proactive individuals to join our client as a Claims Handler. Our client who has achieved the Top Employer status in the UK, is based in Gloucester but offers hybrid working. The salary is £22,000 per annum but increases to £23,500 per annum after 18 months. You will be communicating, supporting and negotiating...
-
Claims Handler
6 months ago
Gloucester, United Kingdom Sedgwick Resource Solutions Full time**Title: Claims Handlers** **Salary: Competitive** **Location: Green Farm Business Park, Quedgeley, Gloucester - Hybrid 1-2 days working in the office per week** **Term: Permanent, Full-Time Permanent** Are you a claims handler looking to move into a different field? Someone working in financial services? Or, someone working in a customer service/sales role...
-
Experienced Claims Handler
6 months ago
Gloucester, United Kingdom Ageas Full time**Job Title**:Experienced Claims Handler **Contract Type**:Permanent, Part Time, Full Time, Job Share option available **Salary Range**:Dependant on experience/Competitive/Open to discuss **Location**:Gloucester, Hybrid #smartworking **Experienced Claims Handler** **Do you have Insurance Claims handling experience with a desire to learn, develop and...
-
Claims Handler
5 months ago
Gloucester, United Kingdom Thistle Insurance Services Full timeJob Advert We have an exciting opportunity for an experienced insurance Claims Handler to join our Team. This role is very customer focussed, requiring you to provide an excellent claims service to our customers and overall claims support to the broking teams. **Responsibilities**: - To achieve your key performance indicators including service targets. -...
-
Professional Property Claims Handler
5 months ago
Gloucester, United Kingdom AXA UK Full timeJob Title: Professional Property Claims Handler About the role We have an exciting opportunity to start a rewarding career with AXA Commercial as a Property Claims Handler! You’ll be based in our newly refurbished Bolton office and will receive world class training to start your career with us. Our Claims team is responsible for managing all claims...
-
Claims Handler
5 months ago
Gloucester, United Kingdom PRO Insurance Solutions Full time**London Market Claims Handler** Pro Insurance currently has a new opportunity for a Claims Handler to join the Marine and Energy Claims team. **Responsibilities** - Handling live claims (including high value and/or complex claims) from cradle to grave. - Direct and/or Reinsurance Claims - Claims deriving from various territories (including USA; Europe;...
-
Claims Handler
6 months ago
Gloucester, United Kingdom Brave Human Capital Group Ltd Full time**Claims Handler** **Location**:Gloucester **Salary**:£28,000-£33,000 **Hours**: Full Time - Monday to Friday - 9.00-5.00 **Benefits**: - Free on-site parking. - Regular social events. - Continuous opportunity for career progression and further qualifications. - Supportive and friendly working environment. **Our Client**: Our client is a...
-
Commercial Property Claims Handler
5 months ago
Gloucester, United Kingdom Direct Line Group Full time**About us**: We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives - giving them peace of mind now and in the...
-
Commercial Insurance Claims Handler
3 weeks ago
Gloucester, Gloucestershire, United Kingdom PIB Group Full timeThe RoleWe are seeking an experienced Commercial Insurance Claims Handler to join our Claims Specialty Team based in Chelmsford. This role is customer-facing, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience will enable you to manage all claims efficiently, dealing with various classes of commercial...
-
Insurance Claims Handler
7 days ago
Gloucester, Gloucestershire, United Kingdom PIB Group Full timeJob OverviewWe are seeking a highly skilled Insurance Claims Handler to join our team at PIB Group. As a Commercial Insurance Claims Handler, you will play a vital role in providing exceptional claims service to our clients, managing claims from cradle to grave, and ensuring compliance with FCA regulations and business policies & procedures.Estimated Salary:...
-
Commercial Insurance Claims Handler
2 weeks ago
Gloucester, Gloucestershire, United Kingdom PIB Group Full timeJob Overview: We are seeking an experienced Commercial Insurance Claims Handler to join our Claims Specialty Team in Chelmsford. As a key member of our team, you will be responsible for providing an exceptional claims service to our clients, ensuring professional and efficient management of all claims from inception to conclusion. Your proven claims...
-
Claims Handler
6 months ago
Gloucester, United Kingdom Thistle Insurance Services Full timeJob Advert PIB Group is a really exciting organisation to be part of, since our launch in 2015 we have gone from strength to strength. We have grown to have a presence at over 40 locations across the UK and Europe, with over 2,400 employees. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our...
-
Gloucester, Gloucestershire, United Kingdom PIB Group Full timeCompany Overview">We are a dynamic insurance broker attracting individuals with a wealth of experience in the insurance market. Our expertise spans a broad range of specialisms including professions, property, construction, transportation, trade credit, real estate, leisure, construction, haulage, and charities.">About the Role">This is an exciting...
-
Pi Claims Negotiator
6 months ago
Gloucester, United Kingdom Ageas Full time**Job Title**: Personal Injury Claims Negotiator - experienced **Contract Type**:Permanent, Part Time, Full Time, flexible option available **Starting salary Range: £**25,600 - £38,400 **Location**:Gloucester - hybrid **Personal Injury Negotiator**: Due to growth a fantastic opportunity has arisen to join the Motor Personal Injury Team in our Gloucester...
-
Insurance Claims Professional
3 days ago
Gloucester, Gloucestershire, United Kingdom PIB Group Full timeRole SummaryAs a Commercial Insurance Claims Handler with PIB Group, you will be responsible for managing claims from various products, including Property, Liability, Marine, and Business Interruption. Your primary goal will be to deliver exceptional claims services to our clients, ensuring their needs are met and exceeded.You will work closely with our...
-
Claims Handling Expert
3 days ago
Gloucester, Gloucestershire, United Kingdom PIB Group Full timeAbout the RoleWe are seeking a highly skilled Commercial Insurance Claims Handler to join our team in Chelmsford. As a key member of our Claims Specialty Team, you will play a critical role in delivering exceptional claims services to our clients.Your primary responsibilities will include managing claims from various products, such as Property, Liability,...
-
Complaints Handler
6 months ago
Gloucester, United Kingdom Furndeco Limited Full time_**The Role**:_ We have an exciting opportunity for an experienced Complaints Handler to join us in our Gloucester office. This is a new role that you will have the opportunity to build, grow and develop. Working in the Customer Success teams you will be managing cases/aftersales issues to a fair outcome for both our customers and the business. You will be...
-
Complaints Handler
6 months ago
Gloucester, United Kingdom AXA Full time**Description**: We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you’ll be managing complaints through to a fair outcome that’s right for both our customers and our business. Building strong relationships is key to our success and you’ll be...
-
Case Handler
6 months ago
Gloucester, United Kingdom Furndeco Limited Full time_**The Role**:_ We have an exciting opportunity for an experienced case/aftersales handler to join us in our Gloucester office. This is a new role that you will have the opportunity to build, grow and develop. Working in the Customer Success teams you will be managing cases/aftersales issues to a fair outcome for both our customers and the business. You...
-
Commercial Account Handler
5 months ago
Gloucester, United Kingdom Brave Human Capital Group Ltd Full time**Commercial Account Handler** **Location**:Gloucester **Salary**:£28,000-£33,000 **Hours**: Full Time, Monday to Friday - 9.00-5.00 **Benefits**: - Free on-site parking. - Regular social events. - Continuous opportunity for career progression and further qualifications. - Supportive and friendly working environment. **Our Client**: Our client is a...