Client Handler

1 week ago


Gloucester Gloucestershire, United Kingdom PIB Insurance Brokers Full time

We have a fantastic new opportunity for an experienced Commercial Client Handler to join our Commercial Enterprise Unit based in our Gloucester office .
You will effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium.
Responsible for the review and action required on policy and client information.
Proactively work with colleagues across the business to identify and maximise opportunities for growth.
Place commercial lines business within approved markets to best meet the clients needs based on the knowledge of the client, the insurance market and industry sector proposition.
Ensure clients are appraised of updates regarding political, regulatory and market changes that may impact them and their business.
Minimum 5 GCSE, Grades A-C including English and Maths.
Previous experience in an Account Handling role (Insurance) is required.
A passion for building fantastic working relationships with clients and colleagues
Computer literate with good experience of using MS Office Suite and operational use of Acturis.
Operational use of Acturis ensuring updates are made accurately to data quality standards.
As well as a competitive salary we offer the following benefits -


Competitive holiday allowance with the annual option to buy additional days
Company pension scheme
Very generous maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support,health screening, will writing, menopause support, books, stopping smoking and much more
We also offer a wide range of discounts includinga kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint.
PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.


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