Senior User Researcher

7 months ago

Salford, United Kingdom Bupa Global Full time

Senior User Researcher

**Job Description**:
**Senior User Researcher**

**Manchester**

**Hybrid Working Options**

**Permanent**

**Full Time (37. 5 hours per week)**

**£40,500 - £50,500 + fantastic benefits**

We consider all types of flexibility, including locations, hours and working patterns.

**We make health happen**

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

As a senior user researcher you will plan, design, and lead research activities with users that help teams get a deep understanding of the people that use Bupa's products and services. You'll help others create research activities in larger teams and on more complex projects. This research will help to inform proposition, service, content, and interaction design so that our products and services meet the needs of our users and are truly customer centric. An extremely important part of everything we do at Bupa.

**How you'll help us make health happen**:

- You will be working alongside a multidisciplinary team of researchers, UX designers, visual designers and content designers to help design experiences for all areas of the business. You'll be responsible for planning and carrying out user research activities for and with the rest of the team.
- You should be able to build user-centred practices in new teams, align user research activities with wider plans to help develop propositions and you should be able to supervise and develop other user researchers in the team to assure and improve our user research practice.
- Alongside your research work, you will lead ‘Discovery' sessions, workshops, be part of regular user testing sessions, research and design critiques and collaborate with the team throughout the design process. Open, collaborative, and iterative working is what we're about.
- You'll have experience of user centred design practices, and a solid research process that involves customers and stakeholders throughout and will be able to show us some of this in the interview.
- In return, you'll be given a fantastic platform to grow as a user researcher with various opportunities to learn new skills, develop as well as being presented a clear progression path with various benefits along the way. As the team is relatively new and growing, you'll be able to really contribute to the research function and help to build it out.

**Key Skills / Qualifications needed for this role**:

- You can help teams understand the diversity of users of government services. You know how to include all kinds of users in appropriate research activities. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users.
- You understand the social and technological context for government services. You can align user research activities to help your team understand changing user behaviour. You can help colleagues understand how digital technology is changing user behaviour, and the challenges and opportunities for healthcare, insurance and Bupa.
- You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action.
- You know about the technologies used to build and operate digital services. You can collaborate closely with colleagues in different digital disciplines.
- You understand and have experience of a range of user-centred practices. You can help inexperienced teams adopt user-centred practices and embed them into their agile workflow. You can advocate for user research and engage sceptical colleagues and stakeholders.

**Benefits**

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

**Why Bupa?**

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make

  • Senior User Researcher

    7 months ago

    Salford, United Kingdom Bupa Global Full time

    Senior User Researcher **Job Description**: **Senior User Researcher** **Manchester M50 3SP / hybrid / flexible in the UK** **Up to £50k depending on experience + excellent benefits** **Permanent** **Full time 37. 5 hours per week** We offer flexibility around location and hours wherever possible **The role** You'll plan, design, and lead research...

  • Lead User Researcher

    7 months ago

    Salford, United Kingdom Bupa Global Full time

    Lead User Researcher **Job Description**: **Lead User Researcher** **Manchester M50 3SP / flexible / hybrid** **Up to £65k depending on experience + excellent benefits** **Permanent** **Full time 37. 5 hours per week** **The role** We're looking for a Lead User Researcher to lead and develop our user research discipline as part of the experience...

  • Lead User Researcher

    7 months ago

    Salford Quays, United Kingdom Bupa Full time

    **Lead User Researcher** **Manchester M50 3SP / flexible / hybrid** **Up to £ **65 **k depending on experience + excellent **benefits** **Permanent** **Full time 37.5 hours per week **The role We’re looking for a Lead User Researcher to lead and develop our user research discipline as part of the experience design team at Bupa. As the team is...

  • Lead User Researcher

    7 months ago

    Salford Quays, United Kingdom Bupa Full time

    **Lead User Researcher** **Manchester M50 3SP / flexible / hybrid** **Up to £ **65 **k depending on experience + excellent **benefits** **Permanent** **Full time 37.5 hours per week **The role We’re looking for a Lead User Researcher to lead and develop our user research discipline as part of the experience design team at Bupa. As the team is...

  • Business Intelligence Research Expert

    4 weeks ago

    Salford, Salford, United Kingdom Harnham Full time

    Job Title: Senior Market Intelligence AnalystEstimated Salary: Up to £80,000We are a leading recruitment agency Harnham looking for an experienced Market Trends Analyst Specialist to join our team. This is an exciting opportunity to work with a dynamic team and contribute to strategic decision-making.This role involves conducting in-depth research on...

  • Business Acumen Market Researcher

    3 weeks ago

    Salford, Salford, United Kingdom Harnham Full time

    Market Intelligence Analyst Job DescriptionHarnham is an education provider that requires a Senior MI Analyst to join their team in Bolton.The successful candidate will work 2 days a week in the office and have a salary range of £70,000-£80,000.Key Objectives:To create and present data-driven market research reports to senior stakeholders.To provide...

  • Market Research and Intelligence Specialist

    3 weeks ago

    Salford, Salford, United Kingdom Harnham Full time

    Job Description:We are seeking a Senior Market Intelligence Analyst to join our team at Harnham. The successful candidate will have a strong background in market analysis and research, with excellent communication and problem-solving skills.**Responsibilities:**• Analyze market data to identify trends and opportunities• Develop and maintain relationships...

  • Senior Content Designer

    7 months ago

    Salford Quays, United Kingdom Bupa Full time

    **Senior Content Designer** **Manchester M50 3SP / hybrid / flexible** **Salary up to £50K depending on experience + excellent benefits** **Permanent** **Full time 37.5 hours per week** **The role** We’re looking for an expert practitioner who develops content and solves large-scale problems. You’ll be comfortable supporting and actioning all...

  • Trauma Research Fellowship

    7 months ago

    Salford, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: Our Major Trauma Centre at Salford is the principal receiving site in Greater Manchester for people who trigger prehospital Major Trauma activation and one of the busiest adult major trauma centres in the UK. The Emergency department receives approximately 1200 major trauma calls per annum, and a high proportion of patients with elevated...

  • Trauma Research Fellowship

    7 months ago

    Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    Our Major Trauma Centre at Salford is the principal receiving site in Greater Manchester for people who trigger prehospital Major Trauma activation and one of the busiest adult major trauma centres in the UK. The Emergency department receives approximately 1200 major trauma calls per annum, and a high proportion of patients with elevated Injury Severity...

  • Senior Manager

    1 month ago

    Salford, United Kingdom CRO-Solutions® Full time

    CRO Solutions is looking for a Senior Data Manager to work within our collaborative and growth-oriented Clinical Data Management team as part of CRO Solutions growing multidisciplinary Biometrics team. The role can either be remote-based with occasional visits to our Salford Quays office or office-based. We are a close-knit, full-service team that believes...

  • Senior Biostatistics Manager

    4 weeks ago

    Salford, Salford, United Kingdom CRO-Solutions® Full time

    We are looking for a Senior Data Manager experienced in leading trials, who relishes the pivotal, client-facing role of overseeing the Data Management lifecycle from eCRF build to database lock, within a full-service organization. Working closely with Clinical Operations, Project Management, Biostatistics and medical experts, to ensure quality by design,...

  • Senior Data Manager

    1 month ago

    Salford, United Kingdom CRO Solutions Careers Full time

    Senior Data Manager An Exciting opportunity working with a UK leading CRO.CRO Solutions is looking for a Senior Data Manager to work within our collaborative and growth-oriented Clinical Data Management team as part of CRO Solutions growing multidisciplinary Biometrics team. The role can either be remote-based with occasional visits to our Salford Quays...

  • Senior Data Manager

    1 month ago

    Salford, United Kingdom CRO-Solutions® Full time

    CRO Solutions is looking for a Senior Data Manager to work within our collaborative and growth-oriented Clinical Data Management team as part of CRO Solutions growing multidisciplinary Biometrics team. The role can either be remote-based with occasional visits to our Salford Quays office or office-based. At CRO Solutions, we are not your typical clinical...

  • Senior Data Manager

    1 month ago

    Salford, United Kingdom CRO-Solutions® Full time

    CRO Solutions is looking for a Senior Data Manager to work within our collaborative and growth-oriented Clinical Data Management team as part of CRO Solutions growing multidisciplinary Biometrics team. The role can either be remote-based with occasional visits to our Salford Quays office or office-based. At CRO Solutions, we are not your typical clinical...

  • Senior Data Manager

    1 month ago

    Salford, United Kingdom CRO-Solutions® Full time

    CRO Solutions is looking for a Senior Data Manager to work within our collaborative and growth-oriented Clinical Data Management team as part of CRO Solutions growing multidisciplinary Biometrics team. The role can either be remote-based with occasional visits to our Salford Quays office or office-based.At CRO Solutions, we are not your typical clinical...

  • Senior Data Manager

    1 month ago

    Salford, United Kingdom CRO-Solutions® Full time

    CRO Solutions is looking for a Senior Data Manager to work within our collaborative and growth-oriented Clinical Data Management team as part of CRO Solutions growing multidisciplinary Biometrics team. The role can either be remote-based with occasional visits to our Salford Quays office or office-based.At CRO Solutions, we are not your typical clinical...

  • Senior Data Manager

    1 month ago

    Salford, United Kingdom CRO-Solutions® Full time

    CRO Solutions is looking for a Senior Data Manager to work within our collaborative and growth-oriented Clinical Data Management team as part of CRO Solutions growing multidisciplinary Biometrics team. The role can either be remote-based with occasional visits to our Salford Quays office or office-based.At CRO Solutions, we are not your typical clinical...

  • Senior Data Manager

    3 days ago

    Salford, United Kingdom CRO-Solutions® Full time

    CRO Solutions is looking for a Senior Data Manager to work within our collaborative and growth-oriented Clinical Data Management team as part of CRO Solutions growing multidisciplinary Biometrics team. The role can either be remote-based with occasional visits to our Salford Quays office or office-based.At CRO Solutions, we are not your typical clinical...

  • Senior Product Designer

    7 months ago

    Salford Quays, United Kingdom Bupa Full time

    Senior Product Designer Hybrid working - with Media City, Salford Quays as your base Up to £55k depending on experience Permanent Full time, 37.5 hours per week **The role** You’ll sit alongside a passionate and talented multi-disciplinary experience design team, made up of user researchers, product designers, content designers and design operations,...