Support Practitioner

2 months ago


Liverpool, United Kingdom New Start Homes Full time

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside._

**Support Practitioner - Dispersed Services**

Have you had experience working as a housing support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for 2 **Support Practitioners** to join our fantastic dispersed team based from our head office in Liverpool.

You will be supporting vulnerable residents via a trauma aware, strengths-based program of empowerment and confidence-building; Enabling them to personally grow, develop and achieve their personal goals within safe and comfortable environment, whilst working towards greater independence and a more permanent housing solution.

**Key Responsibilities of a Support Practitioner - Dispersed Services**
- To provide advice and assistance to individuals who are homeless or at risk of homelessness.
- To provide daytime visits, encompassing housing-related support and tenancy sustainment and to clients within New Start’s Dispersed Service.
- To operate within the remit of New Start’s service specification, delivery model and contractual obligations.
- To work within allocated time-frames for facilitating move-ins, as per the applicant’s priority status.
- To ensure all new clients to the service receive a full and comprehensive induction of the property and the support service which will run parallel to the tenancy.
- To devise and implement a Service Plan between the worker and the Service User to map out the immediate support actions requiring intensive assistance, which will provide the foundations for resettlement planning.
- To work as part of the main Service Plan with clients to register with Property Pool Plus and develop a realistic resettlement aiming for, where appropriate, a 6-month resettlement outcome.
- To support clients to resolve debt issues.
- To support clients to access voluntary work, training and work-based learning opportunities that will assist them with securing future employment.
- To support clients with family mediation.
- To create, manage and maintain Service User files, and ensure that all relevant documentation is completed to the highest standards, and within agreed timescales.
- To initiate and carry out regular case reviews as required ensuring clients are on the right path to achieve their potential.

**What we have to offer**
- Competitive Salary of £25213.50
- Mon - Fri 37.5 hours per week
- A contributory pension scheme
- 22 Days annual leave. Rising by 1 day per year's service
- An online bespoke Mandatory training package including a wide range of additional resources to support your development
- A range of learning and development opportunities
- Medicash



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