Associate Retail Manager Key Holder for Premium

3 weeks ago


London, United Kingdom Reed Business Support Full time

**We have an exciting full-time opportunity to join the retail management team for a premium travel and lifestyle brand.**

The brand is looking to enhance their team to provide an individual, world class client journey experience in store, with a dedicated aftercare package.

You will be responsible for
- Creating a client experience that accurately reflects the ethos of the brand.
- Building and maintaining strong client relationships.
- Driving sales through outstanding service.

The retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as you work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key responsibilities:

- Managing and coordinating the daily activities of the store and the daily activities of the sales staff.
- Ensuring all sales associates are engaged in promoting and selling products to ensure client satisfaction.
- Ensure each client receives outstanding client service.
- Greet and acknowledge every client and develop new client relationships to increase sales and build brand loyalty.
- Ensure clients receive superior after-sales service.
- Attain monthly sales goal and deliver increases in other KPI goals (conversion, UPT and DPT).
- Assists the Store Manager and Assistant Manager with training sales associates.
- Merchandise the store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.

To be a great fit for the retail management team, you will:

- Understand the brand and have true passion for the lifestyle, clients, and product assortment
- Are a team player who values a collaborative environment
- Possess a “client first” service mentality
- Have strong sales and client experience, particularly in the luxury market
- Can demonstrate proven success in meeting sales goals and achieving KPI’s
- Have a strong sense of integrity and an ability to lead by example

Whats included:

- **Contracted to 40 hours per week**:

- **Competitive salary on offer: £28,121.60**:

- **Plus MONTHLY PAID BONUS based on whole team effort**:

- **Holiday per annum: 28 days (including bank holidays)**:

- **Premium based location: Regent Street, London**:

- **Career pathing**:

- **On going Training**:

- **Generous Employee discounts


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