Barista Key Holder
5 months ago
**Our Product | Our Mindset | Our People | Our Service | Our impact**
Crosstown is a progressive, premium sweet treats brand, established in London, creating fresh and extraordinary **flavours** from scratch by hand. Our mission is to satisfy tastebuds across UK, to engage with those who appreciate quality, by providing exceptional treats and the very best experience through great service and delicious products.
At Crosstown we have **premium** products served by **authentic** people. We value integrity, and we strive to grow our business to offer internal progression for our employees. Growth delivers opportunity, and opportunity fosters growth. We focus on your future to support ours
We are firm believers that you should have a voice and think big, be **bold**. Everyone is welcome at Crosstown
**About the Role**
We are currently hiring a Key holder (30h contract) for our **Battersea Power Station location ,**who will be essential for our shop operation, providing exceptional customer service and spending the day surrounded by doughnuts and coffee. This person will also have availability to support in other locations across Central London, if needed.
**As part of this role you will**:
- Assist customers in choosing their items and process payments, by delivering the best Customer experience
- Prepare coffee to a high standard.
- Maintain excellent visual standards.
- Prepare orders which are placed via our online channels
- Undertake a number of administrative tasks throughout the day like opening/closing the truck, stock counts and equipment requests.
**The person we are looking for will have**:
- **Experience in the premium hospitality world, be that in restaurants, markets/street trading, or cafes.
- Have a passion for quality produce and great service
- Be friendly and conversational with your customers and colleagues. Having great communication skills is very important.
- Professionalism.
- Be independent, confident, organised, and enthusiastic.
- Mental flexibility as well as the ability to think laterally
- We are an equal opportunity employer where everyone is welcome and respected._
**Job Type**: Permanent
**Salary**: £11.10 per hour
**Benefits**:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Schedule:
- Weekend availability
Application question(s):
- How would you describe an ideal customer service experience?
Work Location: In person
Reference ID: retail
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