Finance Officer

7 months ago


WestonsuperMare, United Kingdom Liberata Full time

An excellent opportunity has arisen for a Finance Officer based in our North Somerset Office under supervision of the Parking Team Leader. The role is required to support the Parking Services Administration team.

The main purpose of the role is to ensure the accurate and efficient processing of Penalty Charge Notices issued for Parking and Bus Lane contraventions. Delivering excellent customer service to our internal and external customers, ensuring that enquiries are dealt with to a high standard, and the work output meets the Service Level Agreement and Key Performance Indicators.

**Key tasks and responsibilities**:

- Processing Penalty Charge Notices (informal challenges & statutory documents)
- Reviewing photographs & DVLA data
- Arranging cash collections and reconciling
- Arranging permits/waivers/suspensions
- Compiling data for reports/FOIs
- Dealing with telephone enquiries
- Any other duties as required within the grade of the post

**Essential Skills and Attributes**:

- Educated to GCSE level or equivalent with English and Maths of Grade C/Level 5 or above.
- Proven customer service experience.
- Attention to detail and ability to work to a high degree of accuracy.
- Excellent communication skills both written and verbal.
- Excellent time management and organisation skills to meet deadlines and demands.

Liberata is one of the UK’s leading providers of business process outsourcing and support services for the public and commercial sectors.

Founded in 1975, Liberata has been serving central and local government for over 45 years as a trusted and reliable operating partner. Delivering specialist business process services where business knowledge is critical at every stage, our highly experienced and dedicated teams care about helping governments get results and achieve the highest levels of service.

Many of our services and solutions are available for procurement under various Government frameworks.


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