Patient Care Coordinator
5 months ago
This Roles main focus is to ensure a professional and courteous service is maintained, ensuring all patients receive support and guidance.
Ensuring patients are contacted on their planned call date and ensuring the accurate processing of requirements.
Ensuring all planned calls and sales orders are processed in a timely manner on the correct day.
Monitoring patients ordering levels, ensuring the patients is not under stocked or overstocked whilst adhering to stock compliance.
Arranging out of schedule and same day deliveries for urgent stock.
Liaising with patients and hospitals to reschedule deliveries where required.
Experience required - Customer service experience either phone based or face to face is essential.
Excellent administration skills to ensure accurate information for all registrations of new patients.
Excellent communication skills and the ability to deal with all aspects of queries, including sensitive situations.
Ability to work under pressure in a fast paced environment.
Friendly working environment, working from modern HQ.
If this sounds like you, we'd love to hear from you.
**Millbank Holdings Ltd** is an equal opportunities employer and respects diversity.**
**Millbank is proud to be a member of the ‘Disability Confident Scheme’.**
**Millbank operates as an Employment Agency and Business.
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