Admin & Clerical Assistant

3 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

To provide efficient and high-quality clerical, administrative and secretarial support to the Dermatology unit.

Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice.

Uploading loose filing to eNotes.

Provide cover for other members of staff as directed by the CAL.

Requesting case notes as necessary, for the medical secretary team and the inpatient booking team.

Phone and confirm patients with an admission date.

Ensure case notes are maintained in accordance with the Trust’s Case Note Management Policy and that all correspondence, reports and results are filed correctly and in a timely manner.

Ensure RADAR is updated in a timely manner.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

For further information about this role please see the attached job description and person specification.

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.



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