Endoscopy Administrative Assistant

1 month ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

This busy specialty is seeking an enthusiastic, motivated person who can offer excellent administrative and secretarial support to assist in the smooth running of the endoscopy booking office.

The endoscopy administrative assistant will have responsibility for administrative duties within the endoscopy booking office. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the assistant waiting list coordinators in a timely and accurate manner.

This role is full-time for 37.5 hours per week (Monday - Friday).

Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non clinical advice.

Book pre-op assessment clinics in retrospect for patients requiring extra workup prior to endoscopy procedure.

Provide cover for other members of staff as directed by the CAL.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Phone and confirm patients with an admission date.

Ensure case notes are maintained in accordance with the Trust’s Case Note Management Policy and that all correspondence, reports and results are filed correctly and in a timely manner.

Ensure RADAR is updated in a timely manner.

Reception cover on the endoscopy unit, confirming admissions, prepping clinic notes and various administrative duties.



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