Business Support Executive

6 months ago

Leeds, United Kingdom 26 Full time

26PMX is the customer-centric performance marketing agency. We help ambitious brands unleash their digital growth potential.

Founded in 2005, we’ve spent the past 19 years at the forefront of digital marketing. We have three office hubs in Leeds, Manchester & London and 70+ performance marketing experts working for the agency across the UK.

Our work spans everything from customer insight and data science to full-funnel performance campaigns and creative. We’re trusted by brands such as Fortnum & Mason, HOKA, Victoria Beckham, Corinthia Hotels and Asda Money as their digital partners.

We are looking for a Business Support Executive to join our Client Services team and support the smooth running of the client portfolio, ensuring the accountabilities, reputation and operational nuances of 26PMX are successfully implemented.

Based in our Leeds city centre office (hybrid and flexible working) which offers inspiring state-of-the-art working environment and facilities, along with support and focused learning and development opportunities surrounded by a diverse, innovative, and creative bunch who love to share knowledge and skills helping to generate bold ideas that push the possibilities of the digital landscape.

**What you'll be doing**

**Financial Administration**
- Reviewing the financial tracker with the account team and ensuring that updates are being made weekly, and accurately, by the team
- Setting up invoices and ensuring these are signed off and dispatched in a timely manner

**Operational Management**
- Coordinating a calendar across all clients giving business visibility of weekly / monthly / quarterly meetings
- Setting up and managing key review deadlines for QBRs and diarising of these with the team to reduce the pressure and ensure deck narrative, and slides are on track

**Marketing Support**
- Coordinating the provision of case studies and results - collating the draft content and inputting into slides for use by new business and the CS team
- Coordinating client newsletters - chasing the team for content and then managing the physical send of these from systems
- Managing the client experience strategy: Coordinating event invites, birthday gifts and onboarding communications

**Account Administration**
- Ensuring all 26PMX templates are up to date and creating first drafts for the CS team
- Maintaining the contract renewal calendar and ensuring the CS team are on top of the latest requirements
- Attending key client sessions (i.e. Business Reviews and workshops) to take meeting minutes / notes and ensure actions are carried out
- Editing and proofing agency documentation i.e. Spreadsheets, Powerpoint, Word documents to ensure these are high quality, briefing in further support in art direction from creative for key assets etc when required

**What you need**

Knowledge, technology and qualifications:

- Some administrative experience within a professional setting
- Ability to work with, and hold to account, multiple stakeholders
- Strong Microsoft office suite skills: Power-point, Word, Excel, Outlook

Skills or competences:

- Strong time management and prioritisation skills
- Good interpersonal skills
- Highly organised and deadline driven
- Collaborative and a team player
- Strong attention to detail

**Why be a 26er?**

We are not just a group of people who work at the same place. We are a team who work collaboratively towards a common goal with our clients and with each other.

Being a 26er is about being part of a team who strive for excellence and support each other to work to the best of our ability; together we achieve great things. We have high expectations, and we give a lot in return, here are some of the amazing benefits we offer
- Competitive salary
- Flexible and hybrid working
- Annual bonus
- Career development
- Training and professional development
- Outstanding private healthcare package for you and your family
- Enhanced holidays of 25 days plus bank holiday rising with service (plus an extra day for your birthday and Christmas eve)
- Employee assistance programme with access to mental health support and online GP
- Wellbeing activities such as morning meditation and yoga
- Perkbox
- Weekly food and drink treats
- Social events a-plenty

We value diversity and want to hire and develop a wide range of talented people that contribute to our success; we respect and embrace differences in gender identity, race, ethnic origin, sexual expression and orientation, religion and faith, age, marital status, disability, neurodiversity, social background, education and ways of thinking. This isn’t just the right thing to do, it’s also the smart thing. Diverse companies are more innovative and successful.

26PMX are a Disability Confident Employer.

Join us in shaping the digital future.

**Benefits**:

- Company events
- Company pension
- Employee discount
- Flexitime
- Life insurance
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Monday to Friday

S

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