Customer Service Executive
6 months ago
_We are hiring_
Sabre Rail is a leading name in the rail industry, specialising in rail component overhaul, service, and manufacture. With over 36 years in industry, we have a wealth of experience in mainline, high speed, freight, metro, and light rail services and have established ourselves as a trusted partner for railway operators and manufacturers worldwide. Our team are committed to fostering a positive and inclusive work environment where every team member can thrive.
**The key roles and duties will include**:
- Data entry including updating spreadsheets, databases, and our MRP & Titan systems.
- Processing orders and GRNs, to provide appropriate delivery dates as required and reacting to urgent customer demands in real time.
- Allocation of repairable stock to orders.
- Generation of customer orderbooks as required.
- Processing of additional works - raise and issue additional work quotations via Titan and process the amended order to suit.
- Assist with the provision and distribution of internal documentation.
- Attend customer contract reviews as required.
- Conduct customer orderbook reviews via teams on a weekly basis.
- Liaise closely with other departments to ensure customer satisfaction.
- General office administrative/clerical duties.
**We are looking for someone with the following**:
- Proficiency in Microsoft Office packages including Word/Excel/Outlook.
- Grade C/Level 5, equivalent or above in GCSE Maths and English.
- Meticulous attention to detail and awareness of office administration procedures.
- Methodical approach to data entry.
- Ability to prioritise workload effectively.
- Ability to work on own initiative to solve problems.
- Ability to work within a close team setting and take direction from others, collaborating effectively.
- Confident communicator, with the ability to speak to customers in a polite and professional manner.
**Ideally** with knowledge of Sage 200 and previous use of a document control system
**PLEASE NOTE: For this role, we will not consider sponsoring a visa or issuing a Certificate of Sponsorship**
Pay: £27,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: CustServExec
-
Customer Service Representative
7 months ago
Newton Aycliffe, United Kingdom Tidal Services Full time**Introduction**: Join Tidal Services, a start-up in the UK specialising in connecting customers with accredited window cleaners. We are at the forefront of offering dedicated, high-quality window cleaning services tailored to both residential and commercial clients. We are seeking a Customer Service Representative who is enthusiastic about delivering...
-
Customer Service Advisor
7 months ago
Newton Aycliffe, United Kingdom CG Fixings Ltd. Full timePower Tool World is a leading eCommerce power tool retailer with an enviable industry reputation and a strong online presence. We're hiring for a Customer Service Advisor to support our growth. This is a fantastic opportunity for a motivated individual to join a tight-knit and high performing team where benefits include monthly company lunches, free parking...
-
Customer Service Representative
7 days ago
Newton Aycliffe, Durham, United Kingdom One Retail Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at One Retail. As a Barista, you will be responsible for delivering exceptional service and high-quality beverages to our customers.
-
Customer Service Advisor
6 months ago
Newton Aycliffe, United Kingdom RMS Full timeRMS are excited to be working with a leading manufacturing company based in Newton Aycliffe and we are looking for a Customer Service Advisor to join their team! The Customer Service Advisor will be part of a busy team dealing with end customers, via social media, Telephone, E Mails and Letters. A key part of this role will be supporting the team with...
-
Customer Service Advisor
6 months ago
Newton Aycliffe, United Kingdom SchlegelGiesse Full timeCustomer Services advisers are focused on providing a first - class customer experience. Key Duties Include: - Working in partnership with our customers to resolve queries, complications or issues that may arise. - Working with our sales team to provide quote information. - Working as part of a wider team with production, procurement and warehouse to...
-
Customer Service Coordinator
4 days ago
Newton Aycliffe, Durham, United Kingdom Gregory Distribution Full timeProminent in the field of logistics, Gregory Distribution seeks a Customer Service Administrator to spearhead our new Pallet Networks site in Heathfield Industrial Estate.The ideal candidate will be based at one of our other depots until the opening date, providing seamless support and ensuring an effortless transition for our clients.As the primary point of...
-
Customer Service Representative
2 days ago
Newton Aycliffe, Durham, United Kingdom Compass UK & Ireland Full timeCustomer Service RepresentativeWe are seeking a team player with a passion for food and people to join our passionate and friendly team in a fast-paced environment.About the RoleThis is a full-time position, contracted to 37.5 hours per week. As a Customer Service Representative, you will contribute to delivering exceptional customer experience for a major...
-
Customer Service Specialist
4 days ago
Newton Aycliffe, Durham, United Kingdom One Retail Full timeCompany Overview: One Retail is a leading High Street brand that offers a wide range of products and services to its customers. As a Barista, you will be part of a dynamic team that strives to deliver exceptional customer service and create a welcoming atmosphere for our customers.About the Role: We are currently recruiting a driven and motivated individual...
-
Customer Service Ambassador
1 hour ago
Newton Aycliffe, Durham, United Kingdom Compass UK & Ireland Full timeKey ResponsibilitiesPrepare high-quality food that delights our clients and customers.Create visually appealing food displays that draw customers in.Represent a major High Street brand and embody our positive brand image.Process transactions efficiently and operate the cash register effectively.Maintain the highest standards of Food Handling & Hygiene.Ensure...
-
Customer Service Sales Administrator
6 months ago
Newton Aycliffe, United Kingdom Baltic Recruitment Services Full time**Industry** - Commercial & Operations**Reference** - SM/SALESADMIN_1714553894**Salary** - £24000 - £25000 per annum + company benefits**Benefits** - company benefits**Job Type** - Permanent**Job Location** - County Durham, Newton Aycliffe**Description** **Are you an experienced Customer Service Sales Administrator, looking for a new and exciting...
-
Customer Service and Business Administrator
3 days ago
Newton Aycliffe, Durham, United Kingdom Getting In Limited Full timeCustomer Service and Business Administrator Role:We are seeking a customer-focused individual to join our team as a customer service and business administrator. In this role, you will be responsible for providing administrative support to account holders and answering incoming telephone enquiries in a polite and professional manner. You will also have the...
-
Customer Service Co-ordinator
8 months ago
Newton Aycliffe, United Kingdom Redditch Medical Full timeCustomer Services Co-Ordinator Training will be given Reports to Plant Manager - Internal voice-of-customer - Orderbook maintenance and review - Orderbook analysis/sales analysis - Order Status Updates, sent to Distributors - Order processing against forecast order, lead-times, and supply from stock? - Liaison with customer - quotes, supply of information,...
-
Customer Service/sales Administrator
6 months ago
Newton Aycliffe, United Kingdom Sterling Recruitment Services Full timeSterling Recruitment are currently working with our client within Newton Aycliffe who are looking to expand their growing team due to demand. Our client is looking to bring in an experienced customer service / sales administrator on a full time, 9:00am - 5:00pm, Monday to Friday basis. **Duties Include**: - General sales order processing working with Sage...
-
Customer Service Assistant/supervisor
6 months ago
Newton Aycliffe, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor - Newton Aycliffe** **Hours per week: 16 hours per week** **Hourly rate: £11.50 - £1.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...
-
Customer Service Advisor
3 weeks ago
Newton Aycliffe, United Kingdom Ee Full timeJob Description Why this job matters Are you someone who likes solving problems?Maybe you like gaming or tinkering with technology?If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.Why not use your skills to make a difference and join our Home Technical Team in Darlington.You'll be talking over the phone to...
-
Customer Service Advisor
3 weeks ago
Newton Aycliffe, United Kingdom Ee Full timeWhy this job matters Are you someone who likes solving problems?Maybe you like gaming or tinkering with technology?If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.Why not use your skills to make a difference and join our Home Technical Team in Darlington.You'll be talking over the phone to customers with all...
-
Hospitality Services Supervisor
7 days ago
Newton Aycliffe, Durham, United Kingdom BLW Recruitment LTD Full timeCareer Overview:We are proud to offer a challenging and rewarding career opportunity as a Hospitality Services Supervisor at BLW Recruitment LTD. In this role, you will play a key part in delivering exceptional customer experiences through the provision of outstanding food and beverage services.About the Role:This is a supervisory position that requires...
-
Customer Service Advisor
6 months ago
Newton Aycliffe, United Kingdom CG Fixings Ltd. Full timePower Tool World is a leading eCommerce power tool retailer with an enviable industry reputation and a strong online presence. We're hiring for a Customer Service Advisors to support our growth. This is a fantastic opportunity for a motivated individuals to join a tight-knit and high performing team where benefits include monthly company lunches, free...
-
Food Service Assistant
2 days ago
Newton Aycliffe, Durham, United Kingdom Compass UK & Ireland Full timeIn this role as a Food Service Assistant - Customer Experience, you will have the opportunity to work with a dynamic team at Compass UK & Ireland, fostering a positive work environment.About the Job:You will be responsible for preparing high-quality food for clients and customers, ensuring it meets their expectations in terms of taste, presentation, and...
-
Senior Business Development Executive
1 month ago
Newton Aycliffe, Durham, United Kingdom Bidfood Full timeAbout UsBidfood is a leading foodservice provider in the UK, with a rich history dating back to 1929. We pride ourselves on being a strong and resilient business with a bright future.We're looking for a talented individual to join our team as a Senior Business Development Executive. If you have a passion for sales and customer service, this could be the...