Customer Service Executive

1 week ago


Newton Aycliffe, United Kingdom Sabre Rail Services Ltd Full time

_We are hiring_

Sabre Rail is a leading name in the rail industry, specialising in rail component overhaul, service, and manufacture. With over 36 years in industry, we have a wealth of experience in mainline, high speed, freight, metro, and light rail services and have established ourselves as a trusted partner for railway operators and manufacturers worldwide. Our team are committed to fostering a positive and inclusive work environment where every team member can thrive.

**The key roles and duties will include**:
- Data entry including updating spreadsheets, databases, and our MRP & Titan systems.
- Processing orders and GRNs, to provide appropriate delivery dates as required and reacting to urgent customer demands in real time.
- Allocation of repairable stock to orders.
- Generation of customer orderbooks as required.
- Processing of additional works - raise and issue additional work quotations via Titan and process the amended order to suit.
- Assist with the provision and distribution of internal documentation.
- Attend customer contract reviews as required.
- Conduct customer orderbook reviews via teams on a weekly basis.
- Liaise closely with other departments to ensure customer satisfaction.
- General office administrative/clerical duties.

**We are looking for someone with the following**:

- Proficiency in Microsoft Office packages including Word/Excel/Outlook.
- Grade C/Level 5, equivalent or above in GCSE Maths and English.
- Meticulous attention to detail and awareness of office administration procedures.
- Methodical approach to data entry.
- Ability to prioritise workload effectively.
- Ability to work on own initiative to solve problems.
- Ability to work within a close team setting and take direction from others, collaborating effectively.
- Confident communicator, with the ability to speak to customers in a polite and professional manner.

**Ideally** with knowledge of Sage 200 and previous use of a document control system

**PLEASE NOTE: For this role, we will not consider sponsoring a visa or issuing a Certificate of Sponsorship**

Pay: £27,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: CustServExec



  • Newton Aycliffe, Durham, United Kingdom Si Recruitment Full time

    I am working exclusively with a Newton Aycliffe client as they are recruiting for a Customer Service Executive to join their team on a full time and permanent basis.Main Duties Include: Successful completion of daily customer service tasks Administer distribution customers job input & pricing Deal with customer queries and complaints Customer follow up to...


  • Newton Aycliffe, United Kingdom EHL UK Full time

    We are looking to recruit a Customer Relations Executive to join our team and will be tasked to look after existing customers. The role will include: - Visit clients in retention visits to build up a strong relationship between our companies - Deal with any customer complaints that come into the business - Propose services to clients which they do not have...


  • Newton Aycliffe, United Kingdom Sterling Recruitment Services Full time

    **Responsibilities**: - Taking ownership of the project ensuring information is logged and the appropriate information is communicated to the correct stakeholders including suppliers, manufacturing, sales, installation and most importantly, our customers. - Placing orders with suppliers and managing them to ensure that all parts are delivered on time to...

  • Customer Service

    3 weeks ago


    Newton Aycliffe, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are recruiting a **Customer Service Advisor** for a client based in Newton Aycliffe. The company specialise in building and insulation products. This vacancy is an immediate start and on a temporary basis. Duties include: - Daily customer service tasks - Input order information - Deal with customer queries - Customer follow up -...


  • Newton Aycliffe, United Kingdom Tidal Services Full time

    **Introduction**: Join Tidal Services, a start-up in the UK specialising in connecting customers with accredited window cleaners. We are at the forefront of offering dedicated, high-quality window cleaning services tailored to both residential and commercial clients. We are seeking a Customer Service Representative who is enthusiastic about delivering...


  • Newton Aycliffe, United Kingdom Contego Environmental Services Ltd Full time

    Customer services: Monday to Friday, 11am - 7pm. **LIVING WAGE EMPLOYER | PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | OVERTIME AVAILABLE | WAGESTREAM - GET YOUR SALARY DAILY ON REQUEST** **ABOUT US** Who wants to work in a boring office environment? Life is far too short for that sh*t! At Contego, we like to do things a bit differently, in-case you can’t...


  • Newton Aycliffe, United Kingdom Jackson Hogg Full time

    Jackson Hogg is exclusively supporting a Newton Aycliffe based client in their search for a Customer Service Coordinator to support the team on a 3 month temporary basis. This position will be primary responsible for order processing and invoicing. **Duties**: - Work closely with logistics and supply chain to ensure orders are expedited on time and in...


  • Newton Aycliffe, United Kingdom CG Fixings Ltd. Full time

    Power Tool World is a leading eCommerce power tool retailer with an enviable industry reputation and a strong online presence. We're hiring for a Customer Service Advisor to support our growth. This is a fantastic opportunity for a motivated individual to join a tight-knit and high performing team where benefits include monthly company lunches, free parking...


  • Newton Aycliffe, United Kingdom Mitsubishi Chemical Full time

    **Location**: - Newton Aycliffe **Division**: - Resins **Department**: - Commercial - Customer Service **Full / Part Time**: - Full Time **Salary**: - Up to £30,000 dependent on experience **Customer Service Representative (CSR)** An opportunity has arisen for is recruiting a Customer Services Representative at our Specialty Polymers and Resins...


  • Newton Aycliffe, United Kingdom Mitsubishi Chemical Full time

    **Location**: - Newton Aycliffe **Division**: - Resins **Department**: - Commercial - Customer Service **Full / Part Time**: - Full Time **Salary**: - Up to £30,000 dependent on experience **Customer Service Representative (CSR)** An opportunity has arisen for is recruiting a Customer Services Representative at our Specialty Polymers and Resins...


  • Newton Aycliffe, United Kingdom RMS Full time

    RMS are excited to be working with a leading manufacturing company based in Newton Aycliffe and we are looking for a Customer Service Advisor to join their team! The Customer Service Advisor will be part of a busy team dealing with end customers, via social media, Telephone, E Mails and Letters. A key part of this role will be supporting the team with...


  • Newton Aycliffe, United Kingdom CG Fixings Ltd. Full time

    Family-owned since 1998, CG Fixings has become one of the UK's largest tool distributors - and we're still growing. As an ever-expanding business, we are looking for a Customer Service Advisor to join our team. This is a full time, permanent position with a starting salary between £20,995 and £21,500 per annum dependant on your previous experience and...


  • Newton Aycliffe, United Kingdom CG Fixings Ltd. Full time

    Family-owned since 1998, CG Fixings has become one of the UK's largest tool distributors - and we're still growing. As an ever-expanding business, we are looking for a Customer Service Advisor to join our team. This is a full time, permanent position with a starting salary between £20,995 and £21,500 per annum dependant on your previous experience and...


  • Newton Aycliffe, Durham, United Kingdom Contego Environmental Services Ltd Full time

    Customer services: Monday to Friday, 11am - 7pm.LIVING WAGE EMPLOYER | PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | OVERTIME AVAILABLE | WAGESTREAM - GET YOUR SALARY DAILY ON REQUESTABOUT USWho wants to work in a boring office environment? Life is far too short for that sh*tAt Contego, we like to do things a bit differently, in-case you can't tell We have a great...


  • Newton Aycliffe, United Kingdom SchlegelGiesse Full time

    Customer Services advisers are focused on providing a first - class customer experience. Key Duties Include: - Working in partnership with our customers to resolve queries, complications or issues that may arise. - Working with our sales team to provide quote information. - Working as part of a wider team with production, procurement and warehouse to...


  • Newton Aycliffe, United Kingdom Jackson Hogg Full time

    I am looking for a Customer Service Coordinator to join a global manufacturer based in Newton Aycliffe. **Responsibilities**: - Process customer orders and manage the end to end process - Work closely with logistics and supply chain to ensure orders are expedited on time and in full - Manage incoming calls and ensure that all customer demands are met...


  • Newton Aycliffe, Durham, United Kingdom Mitsubishi Chemical Full time

    Location: Newton AycliffeDivision: ResinsDepartment: Commercial Customer ServiceFull / Part Time: Full TimeSalary: Up to £30,000 dependent on experienceCustomer Service Representative (CSR)An opportunity has arisen for is recruiting a Customer Services Representative at our Specialty Polymers and Resins business based in Newton Aycliffe. You will be part of...


  • Newton Aycliffe, United Kingdom Baltic Recruitment Full time

    Baltic Recruitment are currently recruiting for a Customer service advisor for a well established company based in Newton Aycliffe, County Durham. Job Responsibilities - Resolving customer queries - Working within a sales team to provide information - Input orders into the SAP computer system Must have - Competency in use of computers/Microsoft office and...


  • Newton Aycliffe, United Kingdom Medequip Assistive Technology Ltd Full time

    **Customer Services Operative /A dmin** **Location: Newton-Aycliffe depot, possibility to work from home at times.** **Basic Salary: £22,815** **Hours/Shifts: 37.5 hrs a week** Being the first point of contact for service users, their family and health providers, serve to ensure that the right product, in the right condition is delivered and installed...


  • Newton Aycliffe, United Kingdom Job Ready Full time

    Based in Newton Aycliffe, an exciting position has been identified for a Customer Service Apprenticeship for a SEO Sales company. You will liaise with existing and new clients by assisting with sales enquiries. Duties include but are not limited to: - Business to Business Telesales (B2B) - Identifying new business leads - General Admin duties, using...