Customer Feedback Caseworker

**In this role, you are accountable for**: Ensuring all casework is carried out in accordance with Governance frameworks, policies and procedures ensuring that accurate and timely records of activities are maintained. Self-managing and planning your own workloads to ensure optimally effective outputs. Collating and interpreting data obtained from records,...

**Details**: **Reference number**: - 302909**Salary**: - £22,845**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - HMRC - CCG - Campaigns and Projects**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs available**: - 5Contents Location About the...

An exciting opportunity has arisen for an Assurance Caseworker post within the Overseas Healthcare Services (OHS) team based at Bridge House, Newcastle-upon-Tyne. This post is for 1 position up to 12 months fixed term/secondment. What do we offer? - 27 days leave (increasing with length of service) plus 8 bank holidays - Flexible working (we are happy to...

NHSBSA Provider Assurance works on behalf of NHS England to conduct activities that assures the accuracy of contractual data, provides regular monitoring and reporting of performance, and enables the identification and challenge of systematic and behavioural risk. These activities facilitate action to prevent, deter or recover inappropriate payments from...

This job is with Ingeus, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. CaseworkerSalary: £26,460 per annum + Benefits - Successful candidates are subject to our Development Progression Scale, as well as annual salary reviewsCovering...

This job is with Ingeus, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. CaseworkerSalary: £26,460 + Benefits - Successful candidates are subject to our Development Progression Scale, as well as annual salary reviewsBased in Newcastle...

Responds to complaints in line with the NHSBSA Complaints Policy where the customer queries a decision or expresses dissatisfaction at the outcome of decision as well as any MP correspondence received. Independently re-examines such claims to ensure that they have been correctly decided in accordance with OHS procedures and policy. Liaises with Service...

**Details**: **Reference number**: - 300035**Salary**: - £34,404 - £36,985- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - HMRC - CCG - Fraud Investigation Service**Type of role**: - Investigation**Working pattern**: - Flexible working,...

**Details**: **Reference number**: - 342235**Salary**: - £24,273**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Child Maintenance Group**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

**Details**: **Reference number**: - 340122**Salary**: - £75,000- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - SCS Pay Band 1**Contract type**: - Permanent**Business area**: - HMRC - CPO - Workforce Transformation and Partnering**Type of role**: - Human Resources - Senior leadership**Working pattern**: -...

Do you have a Customer Service background in retail or hospitality and looking to put adapt your skills in an office setting? Or do you have Customer Service experience but looking to step away from the sales driven & KPIS environment? If so, please read on & apply! SSCL is looking to recruit several Customer Service Advisors to join our team supporting...

Customer Experience Lead Job DescriptionWe are seeking an experienced Customer Experience Lead to join our team at MTrec Ltd Commercial. In this role, you will be responsible for developing and implementing strategies that deliver exceptional customer experiences.Develop and maintain relationships with key stakeholders, including clients and colleagues, to...

A quick look at the role The HR Advisor provides customer-focused, comprehensive and pragmatic HR advice and support to managers, staff and employees in line within company policies, procedures and legal requirements. - Your core responsibilities Provide a dedicated HR advisory service, in relation absence and health issues, conduct and capability, grievance...

**All the details** Customer Assistant - Clothing and Home - Newcastle Temporary Position, 16 Hours, 2 - 29 June Sunday 11:00-15:00 Tuesday 11:00-15:00 Friday 11:00-15:00 Saturday 11:00-15:00 Purpose - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through...

**All the details** Customer Assistant - Clothing and Home - Newcastle Temporary Position, 16 Hours, 2 to 29 June Tuesday 11:00-15:00 Thursday 11:00-15:00 Friday 11:00-15:00 Saturday 11:00-15:00 Purpose - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

**Summary** Cafe Customer Assistant **All the details** Customer Assistant - Cafe - Newcastle Temporary Position, 16th June to 27th July, 10 Hours Week 1: Sun 12-16:00 Sat 10-16:30 Week 2: Sun 12-16:00 Sat 12-18:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

What you will doAs a Customer Success Executive, you are a key and integral part of the GoReport Customer Success team. Your role is to ensure our customers are successful in achieving their desired outcomes when adopting the GoReport solution. To achieve this, you will be responsible for;Technical Advising & Delivery of Bespoke ImplementationsScoping and...

**Customer Success Specialist** **Strategic Objectives** - Build a strong community of engagement, trust and compliance with revols in our most strategic clients. - Provide structured feedback aligned to customer goals to support Customer Success Managers as part of monthly leadership meetings and QBRs - Ensure Customer Success have a true picture of Revol...

Are you a people-oriented individual with a knack for sales and exceptional customer service skills? We're looking for a motivated Customer Sales Executive to engage with clients, drive sales, and ensure outstanding customer experiences **Duties**: - Provide exceptional customer service to clients in person - Answer customer inquiries and resolve issues in...

Customer Assistant - Host - Newcastle Temporary Position, 25 Hours, 20 august to 30 December Work Pattern Sunday - 11:00-17:00 Tuesday - 08:00-13:00 Thursday - 08:00-13:00 Friday-08:00-13:00 Saturday 08:00-13.15 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...