Client Engagement Manager

3 weeks ago


London, United Kingdom Urbanberry Recruitment Ltd Full time

A truly bespoke opportunity within the **Business Travel** sector awaits
We're helping our client recruit for the position of **Client Engagement Manager**. A thoroughly unique position within this Travel Management Company which will be a fantastic career move for someone with communication skills that are second tonone.
The Client Engagement Manager role encompasses a high degree of client liaison, essentially ensuring that new business is imbedded in to the business effectively right from the beginning of their journey.
With a focus on project management, we're looking for someone who excels in quickly building trust with clients. Customer Success will be at the forefront of everything you do and you'll be a natural problem solver, ensuring any teething issues are addressedand smoothed out in a time critical manner.
Honing in on your ability to create an initial relationship that can transcend through to the Client Success team once your part of the process is complete, you'll enjoy the satisfaction that comes with knowing you've given new business the best possible startto their partnership with the business.

You'll be working for a company that can provide you with a superb level of autonomy in the role. A real chance to shine in your own right with the backing of fully supportive and progressive management team.
**WORKING HOURS AND LOCATION**
- This is a Monday-Friday position
- Hybrid working (between home and a London office)

**CLIENT ENGAGEMENT MANAGER -WHAT WE'RE LOOKING FOR**:

- A background within a TMC - but it's going to be about what you've done rather than purely your job title.
- Project Management skills, commercial awareness, an understanding of Sales & Account Management and a proven track record of delivering customer success is what we need
- Fantastic presentation skills across various channels
- An inquisitive mind and exemplary questioning skills - able to immerse yourself in to the clients world
- A nurturing approach with clients but the ability to "let go" and pass on that client to the next team when your work is done is also crucial.
- Someone who can make the very BEST impression on a new client and open doors to all future potential for growth.

If you're keen to hear a little more about this Client Engagement Manager role then please do get in touch We're happy to share a full job description, salary and more (This is a mid-senior level role)



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