Client Experience Manager

2 weeks ago


Godalming, United Kingdom OPR Resourcing Specialists Full time

**Client Experience Manager**

Working for a growing bijou training company we are looking for a passionate, ambitious, and experienced client manager who can take care of corporate clients and deliver an outstanding experience for their course participants so that they can continue tobuild long term partnerships and in turn grow the business.

**Key Responsibilities & Accountabilities**:

- Attendance at key meetings during sales cycle or upon handover from sales, to meet client, demonstrate credibility and capability and build strong relationships.
- Leadership of client meetings as well as ongoing programme management meetings.
- Creation and management of a project plan for the end-to-end programme.
- Ownership of programme requirements and communicating this to the wider team, to ensure the programme is resourced appropriately.
- Creation of a communications plan and supporting the client to cascade the plan to the course participants
- Send your clients the feedback their course participants provide after each masterclass or workshop so that they know how their people are engaging with the learning and the impact
- As the owner of your own portfolio of clients, you are responsible for building strong relationships and strategic partnerships. You will get to know your clients’ businesses, understand their needs and make insightful recommendations that will supporttheir people as well as grow the business.

**Experience & skills required**:

- Track record of managing corporate client accounts and relationships
- Confidence presenting to groups of senior stakeholders.
- Experience working in learning and development or consulting would be beneficial.
- Demonstrable project and programme management experience
- Warm and professional verbal communication skills
- Excellent written communication skills
- High attention to detail
- IT proficiency and confidence handling data (Microsoft Office and a CRM system)


  • Project Manager

    4 weeks ago


    Godalming, United Kingdom Bennett & Game Recruitment Full time

    Our client, a Construction Company specialising in Building and Civil Engineering projects are seeking a Project Manager based in Godalming. The work they undertake are in various sectors; commercial, healthcare, residential including the building of newhomes, care homes, real estate development. This opportunity begins at the design stage of a major...

  • Business Manager

    4 weeks ago


    Godalming, United Kingdom Emponics Full time

    We have an opportunityfor a Business Manger ( Operations & Commercial Manager )o join our clients business.They have a long-term partnership with a very reputable social housing client in Surrey, and are looking for a Business Manager with a strong commercial bias understanding P&L etc in a Response environment) to join their established and growing...


  • Godalming, United Kingdom Emponics Full time

    We have an opportunityfor an Operations & Commercial Manager to join our clients business.They have a long-term partnership with a very reputable social housing client in Surrey, and are looking for an Operations & Commercial Manager ( effectively a Business Manager with a strong commercial bias understanding P&L etc in a Response environment) to join their...

  • Lettings Manager

    1 month ago


    Godalming, United Kingdom Gascoigne Pees Full time

    We’re looking for a highly motivated **Lettings Manager**to complement our fantastic residential Lettings team in **Godalming.** This is a great opportunity for a proven **Manager** or an established **Letting Agent** looking for **progression**and to step in to your first lettings management role.This is a branch that can give you the platform to...

  • Audit Manager

    1 day ago


    Godalming, United Kingdom Curtis Recruitment Full time

    We are recruiting for an Audit Manager on behalf an ambitious and growing firm of Chartered Accountants at the firms Godalming office. Due to a high demand within audit this role could be at Assistant Manager, Manager or Senior Manager level and will be offered at an appropriate salary depending upon experience.This successful firm offers a good salary and...


  • Godalming, Surrey, United Kingdom Pro Talent Full time

    Are you an experienced and ambitious audit professional seeking a rewarding managerial role within a prestigious Top 20 UK accountancy practice? Our client, a highly reputable firm based in Southampton, is looking for a dynamic and dedicated Audit Manager to lead their audit team and deliver exceptional service to a diverse range of clients. As a specialized...

  • IT Operations Analyst

    1 month ago


    Godalming, United Kingdom Ramsac Full time

    **IT Operations Analyst** Location Godalming Contract: Full time, Permanent Salary £23,000 - £25,000 Why your Job is Important to us We are "the secure choice" for all our customers, providing them with round the clock reassurance that their IT is safe, resilient and in good health. Our IT Operations team is at the core of this service, ensuring that...

  • Audit Senior

    4 weeks ago


    Godalming, United Kingdom Cripps Recruitment Full time

    **The Role**: You will provide complete and efficient delivery to the audit department management team and principals. This is a mixed role that will include overseeing and undertaking audits and accounts work, both in the office and at client premises. Their sociable and friendly, yet professional working environment together with a range of industries and...

  • Senior Consultant

    5 days ago


    Godalming, United Kingdom Timely Recruit Limited Full time

    Senior Consultant Climate Risk and Net ZeroAre you a passionate advocate for Sustainability, ESG, and net-zero initiatives?Do you thrive in a high-level communication environment?If so, seize this incredible opportunity to join our world-class client as a Senior Climate Risk Consultant.Our Consultancy clientis expanding and seeking talented individuals like...

  • Senior Consultant

    6 days ago


    Godalming, United Kingdom Timely Recruit Limited Full time

    Senior Consultant Climate Risk and Net ZeroAre you a passionate advocate for Sustainability, ESG, and net-zero initiatives?Do you thrive in a high-level communication environment?If so, seize this incredible opportunity to join our world-class client as a Senior Climate Risk Consultant.Our Consultancy clientis expanding and seeking talented individuals like...


  • Godalming, United Kingdom TPF Recruitment Full time

    Based in Godalming, Surrey a fantastic firm of chartered accountants is searching for an Accounts & Tax Senior / Semi Senior to join them as a key addition to their successful team. As you develop within this practice and position, you will take on increasing responsibility in a hands on role, delivering accounts, management accounts, tax, VAT, bookkeeping...


  • Godalming, United Kingdom TPF Recruitment Full time

    Based in Godalming, Surrey a fantastic firm of chartered accountants is searching for an Accounts & Tax Senior / Semi Senior to join them as a key addition to their successful team. As you develop within this practice and position, you will take on increasing responsibility in a hands on role, delivering accounts, management accounts, tax, VAT, bookkeeping...

  • Audit Senior

    1 month ago


    Godalming, Surrey, United Kingdom Pro Talent Full time

    ProTalent are thrilled to collaborate with a prestigious accountancy firm in Godalming, Surrey, in their quest to find a skilled Audit Senior. This esteemed firm is renowned for its excellence in service, a diverse and impressive client portfolio, and a commitment to professional growth. About the Role: The Audit Senior position is a significant role within...

  • Audit Senior

    1 month ago


    Godalming, United Kingdom Pro Talent Full time

    ProTalent are thrilled to collaborate with a prestigious accountancy firm in Godalming, Surrey, in their quest to find a skilled Audit Senior. This esteemed firm is renowned for its excellence in service, a diverse and impressive client portfolio, and a commitment to professional growth. About the Role: The Audit Senior position is a significant role within...


  • Godalming, United Kingdom Howett Thorpe Full time

    We are delighted to be working with this modern accounting practice based on the outskirts of Guildford. Specialising in accounting, tax, and business solutions for ambitious owner-managed businesses. The various departments work closely together to form a close-knit team and to provide the best service possible to their clients. Our client combines "big...

  • Audit Semi-Senior

    3 weeks ago


    Godalming, United Kingdom TPF Recruitment Full time

    TPF Recruitment are supporting a fantastic firm of chartered accountants in Godalming who are looking to recruit an Audit Semi-Senior / Senior. This is a fantastic opportunity, where you will work in an audit semi-senior / senior role, servicing an exciting client base.This practice offers a great work-life balance but without the sacrifice of good quality...


  • Godalming, United Kingdom Howett Thorpe Full time

    We are delighted to be working with this modern accounting practice based on the outskirts of Guildford. Specialising in accounting, tax, and business solutions for ambitious owner-managed businesses. The various departments work closely together to form a close-knit team and to provide the best service possible to their clients.Our client combines "big...


  • Godalming, United Kingdom Pro Talent Full time

    We are delighted to partner with a prestigious Top 100 UK accountancy practice located in the charming town of Godalming. Renowned for their exceptional client service and commitment to professional growth, our client is seeking a dedicated and skilled Audit & Accounts Senior to join their accomplished team. This role offers the opportunity to excel within a...


  • Godalming, United Kingdom E Support Staff Full time

    **BOOKKEEPER/PAYROLL CLERK** Godalming About us We are a family run general practice based in Godalming Surrey. Most of our client base are small businesses and individuals, generally based in and around Surrey. We provide a range of services, including bookkeeping, payroll, management accounts, statutory accounts, together with company & personal...


  • Godalming, United Kingdom AJA Posnett LR Spooner & JH Gold Full time

    **Secretarial Support Job Description** NFU Mutual is a leading general insurer and financial services company which has a renowned reputation for serving the local community. We’re proud of our personal local service and our Agency plays a key role in delivering this to our customers. Our business is well established and we work with a loyal base of...