Customer Partner

2 weeks ago


Cardiff, United Kingdom Innovation Group Full time

Did you know the **average commute for work a day is 59 mins? **How does **regaining an hour of your life a DAY** sound? Have you been promising yourself a **better work life balance**?

Do you have **concerns around the rising fuel costs**? Would you like the **security** of **knowing you can afford to get to work everyday** and the **bonus** of having some **extra money available from no longer commuting**?

Would you like **25 days leave PLUS bank holidays** alongside a host of fantastic **flexible benefits**? Would you like the **security of permanent work** and the **reassurance **you’re joining a company that has withstood the test of time, global pandemics and are still **expanding**?

Do you want to join a business with **clear progression opportunities**? Do you want to join a business where the **people are their strength**? Do you want to be part of a **supportive culture**? Keep reading as this could be the **perfect role for YOU**

We are looking for Remote Working - **Customer Partner** to join our team

**Full time, Permanent**

Remote - work from home - **(Must be eligible to work in the UK)**

**Your role**:
You will be responsible for communicating between the client, customer and engineers with the view of resolving the policy holders claim as quickly and smoothly as possible. You be speaking to and helping customers who have claimed on their household insurance policy. You will have full claims ownership, and the aim is to get the claim settled as soon as possible. The role will also involve communicating with various stakeholders.

You will handle a variety of customer calls as part of our team and help to deliver exceptional customer service. You will learn how to effectively deal with customers, clients and colleagues from different backgrounds and cultures. We are constantly working towards achieving the perfect journey for our customers, we will help build your confidence and your skills as an individual helping you to take ownership of your calls

**Requirements**:

- Motivated and organised
- Excellent written and verbal communication
- Available to work shifts
- I.T literate (ideally with knowledge of Word, Excel, Outlook)
- Ability to work on your own initiative and as part of a team
- Ability to problem solve and work under pressure

**What's in it for you?**

**Innovation Group offer a great benefits package of; 25 days holiday plus UK bank holidays, Life Assurance, 4% Company Pension Contribution, Flexible Benefits and Third Party Discounts.**

If you are looking for the opportunity to progress, this is the ideal role. With the right attitude and the desire to develop your skills, there is always room to progress. Over 80% of our management and support team began within our customer service roles

**Salary**: £18,500.00-£19,500.00 per year

**Benefits**:

- Casual dress
- Work from home

Schedule:

- 8 hour shift

**Experience**:

- customer service: 1 year (preferred)

Reference ID: VN991



  • Cardiff, United Kingdom Amazon Logistics Full time

    Become an Amazon delivery partner/entrepreneur in logistics and write your own success story! Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you. It offers you the opportunity to take the step into...

  • Amazon Delivery Partner

    Found in: Jooble UK C2 - 3 weeks ago


    Cardiff, United Kingdom Amazon Logistics Full time

    Become an Amazon delivery partner/entrepreneur in logistics and write your own success story! Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you. It offers you the opportunity to take the step into...


  • Cardiff, United Kingdom Amazon Logistics Full time

    Become an Amazon delivery partner/entrepreneur in logistics and write your own success story! Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you. It offers you the opportunity to take the step into self-employment with a strong partner at your side. The delivery service programme explained briefly: As a business owner,...

  • Training Delivery Partner

    Found in: Jooble UK C2 - 3 weeks ago


    Cardiff, United Kingdom Amazon Logistics Full time

    Become an Amazon delivery partner/entrepreneur in logistics and write your own success story! Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you. It offers you the opportunity to take the step into self-employment with a strong partner at your side. The delivery service programme explained briefly: As a business owner,...

  • Amazon Delivery Partner in Cardiff

    Found in: beBee S GB - 2 weeks ago


    Cardiff, United Kingdom Amazon Logistics Full time

    Become an Amazon delivery partner/entrepreneur in logistics and write your own success story! Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you. It offers you the opportunity to take the step into...


  • Cardiff, United Kingdom Pertemps ERP Full time

    Cardiff Based - 100% office-based role Permanent, Full time. **Salary**: £23,000 - £25,000 + performance related bonus Do you have a passion for selling over the phone? Do you love building relationships with prospects to secure long-term partnerships? Do you aim to be the leading salesperson wherever you work? Tasks - You will be working inbound and...


  • Cardiff, United Kingdom gamigo AG Full time

    As a Customer Service & Complaints Assistant you will ensure that incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times.  Typically you’ll speak to customers over the phone, chat and email, managing and solving general queries and...


  • Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full time

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and...

  • Customer Service and Complaints Assistant

    Found in: Talent UK C2 - 1 week ago


    Cardiff, United Kingdom Future Full time

    As a Customer Service & Complaints Assistant you will ensure that incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you’ll speak to customers over the phone, chat and email, managing and solving general queries and...


  • Cardiff, United Kingdom gamigo AG Full time

    As a Customer Service & Complaints Assistant you will ensure that incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times.  Typically you’ll speak to customers over the phone, chat and email, managing and solving general queries and...


  • Cardiff, United Kingdom Breedon Group Full time

    Wenvoe, Cardiff Customer Services Full time Permanent - We are currently seeking a Customer Services Agent to join the team at Wenvoe, Cardiff.As a Customer Service Agent, you will be working within a small team in a fast-paced environment. You will be responsible for customer sales/orders and enquiries within our Aggregates and Asphalt department.The key...


  • Cardiff, United Kingdom Collegiate AC Ltd Full time

    **About Collegiate** Collegiate AC Ltd is a market leader in purpose-built student accommodation with over 10,500 beds in 21 cities across the UK. We work closely with our partners to be the most trusted accommodation choice for students by creating a unique experience where everyone feels they belong. The key to Collegiate’s rapid growth has been our...


  • Cardiff, United Kingdom Veezu Full time

    At Veezu, our call centres are where many amazing journeys start. With a focus on customer service and high standards of service delivery, the Regional Journey Booking Centre Manager is responsible for the overall management, development, and continuous improvement of the call centre(s) in their region. Reporting into the Regional Director, you will be...

  • Customer Operations Executive

    Found in: Jooble UK C2 - 3 weeks ago


    Cardiff, United Kingdom Veezu Full time

    At Veezu, our call centres are where many amazing journeys start. With a focus on customer service and high standards of service delivery, the Regional Journey Booking Centre Manager is responsible for the overall management, development, and continuous improvement of the call centre(s) in their region. Reporting into the Regional Director, you will be...


  • Cardiff, United Kingdom Huntress Full time

    **A leading Hospitality Company based in Reading/ Cardiff is seeking HR Business Partner Operations to join their team on a contract basis for 5/6 month initially. (Extension likely/ Perm options likely)** **Field Based - M4 and Southwest (M4 Corridor covering Southampton, Oxford, Reading, Portsmouth and Cardiff, you will need to live on patch and be happy...

  • Human Resources Business Partner

    Found in: beBee jobs GB - 3 weeks ago


    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    The International Office of Cardiff University is recruiting This is an exciting opportunity to work in a highly motivated, dynamic, strategically focused International Recruitment team. As a key member of the international team, you will develop and implement strategies for international student recruitment from selected countries within a designated...


  • Cardiff, United Kingdom Marks & Spencer Full time

    **Purpose** Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels **ACCOUNTABILITIES** **Develop remarkable people - 50% of time spent** - Support the Academy Team Manager and regional stores to deliver successful regional recruitment at all levels - Support coordination of...


  • Cardiff, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Wednesday 08:00-16:30** **Thursday 08:00-16:30** **Friday 08:00-16:30** **Purpose** Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels **ACCOUNTABILITIES** **Develop remarkable people - 50% of time spent** - Support the Academy Team Manager and...


  • Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    **1st Line Customer Service Analyst** **The Opportunity** Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large public sector organisation to recruit a 1st Line Customer Service Analyst to join their team. They are an extraordinary organisation based in Cardiff with a diverse workforceand inclusive culture. You'll be joining a...

  • Customer Liaison and Marketing Assistant

    Found in: Talent UK 2 C2 - 3 weeks ago


    Cardiff, United Kingdom Vacancy ID: 5313 Full time

    About the apprenticeship Duties Managing social media pages by posting updates & responding to comments & messages Supporting online & live events through promotions & the running of the actual event Developing the company's online presence including the website through content & search engine optimisation (SEO) practices Engaging with partners...