Practice Administrator

6 months ago

Leeds, United Kingdom Parklane Plowden Chambers Full time

Parklane Plowden Chambers is a leading Barrister Chambers in Leeds and Newcastle, offering the services of Barristers to clients throughout the UK in commercial and personal legal cases.

Through internal development, we are now seeking to appoint 2 additional Practice Administrators to support the organisation, administration and assigning of work on behalf of the Barrister members.

**Practice Administrator, Permanent, £23k to £27.5k dep on exp, Leeds, 37.5 hrs per week Monday to Friday**

In this wide-ranging role you will provide day-to-day administration support to Barristers and clients to ensure that work is processed in a professional and organised manner. You will work collaboratively and effectively as part of a close team, sharing best practice and provide timely, constructive and effective solutions in the day-to-day practices of the Barristers.

**Key tasks**

This task list reflects the general duties of a Practice Administrator within Chambers and will vary in complexity and extent based on the post holders experience, knowledge and ability.

**Client & Solicitor Liaison**:

- Take instructions from solicitors, including assessing the case suitability for our chambers.
- Manage all communication with instructing solicitors, taking instructions on new cases, and ensuring a clear understanding of client needs.
- Provide updates on case progress and liaise with solicitors regarding any delays or changes.
- Build and maintain strong relationships with solicitors, fostering long-term collaboration.

**Case Allocation & Promotion**:

- Assess incoming cases based on legal complexity, area of expertise, and barrister availability.
- Allocate cases to the most appropriate barrister based on expertise, experience, and availability if appropriate.
- Prepare accurate and relevant shortlists of barristers for clients where no barrister is specified, in line with Chambers policies.
- Proactively promote our barristers to solicitors, highlighting their specialisms and backgrounds.
- Maintain accurate and up-to-date case information, including deadlines, court appearances, and key documents.

**Business Development**:

- Assist in developing and implementing Chambers' marketing strategies as needed and appropriate.
- Build relationships with solicitors and other legal professionals through networking and attending industry events as appropriate and needed.
- Support the organisation and delivery of seminars and events to build relationships with potential and current clients.
- Stay up to date with legal developments relevant to chambers' practice areas.

**Fee Negotiation & Management**:

- Prepare and issue fee notes, ensuring accuracy and timely invoicing.
- Maintain accurate financial records and agreements.
- Resolve fee queries professionally and in a timely manner.
- Undertaking billing of lower-level work as appropriate.

**Diary Management**:

- Manage barristers' diaries, scheduling meetings, and court appearances to avoid conflicts.
- Actively manage the diary based on changes with courts and clients or barrister availability.
- Communicate changes to the diary in a timely and appropriate manner to clients and barristers.
- Ensure the diary is up to date and accurate.

**General Administration**:

- Maintaining the printing folder.
- Printing of briefs and instructions if needed and appropriate.
- Periodically checking court lists.
- Take incoming telephone calls and distribute calls accordingly.
- Organising of e-bundles if needed and appropriate.
- Taking documents to court as and when required.
- Supporting the organising of conferences and meeting rooms.

**Skills & Experience**
- Minimum 2-3 years' experience as a Barrister's Clerk or a similar legal support role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with solicitors and barristers.
- Strong organisational skills with a meticulous attention to detail.
- Proficient in MS Office Suite and legal case management software.
- Familiarity with the area of law that is being clerked.
- Ability to negotiate.
- Ability to work independently and manage multiple tasks effectively under pressure.

Behaviours
- Ability to prioritise and to work to deadlines.
- Good communication, negotiation, and relationship-building skills.
- Excellent face-to-face communication and interpersonal skills for dealing with employees, clients, and barristers.
- An awareness of appropriate language and etiquette in a professional service organisation.
- Discrete and able to maintain confidence.
- Assertive when needed but in a respectful manner.
- Open minded to new ideas and ways of working.
- Empathetic and understanding to the needs and circumstances of others.
- Proactive and responsive to immediate changes.
- Self-aware and understanding of own limitations.
- Willingness to learn and seek advice from others.
- Considerate and logical when making judgements and decisions.

**Job Types**: Full-time, Permanent

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