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Customer Care Representative
2 weeks ago
**Customer Care Representative
Nottingham (Hybrid)
£22,000.00 - OTE £24k
Full-Time
Permanent**
Macildowie are pleased to be working alongside a brilliant medical supplier within the **Nottingham** area, to find their next **Customer Care Representative**.
This is a **permanent**, **full-time** position working Monday to Friday 9am until 5:30pm.
The business also offers a hybrid working model of 2 days to work from home and the remaining 3 days with the team in their head office.
**Role & Responsibilities**:
- Placing patient orders, answering their questions regarding the ordering process.
- Chasing up any delays with regards to the delivery in a timely manner.
- Maintaining an exceptional level of customer service throughout.
- Exceptional communication skills, both written and verbal.
- Highly organised and efficient.
- Team player with a "can-do" attitude
- Has a proven record of delivering excellent customer service.
- Capable of working under pressure in a calm manner.
**Perks & Package**:
- Competitive market salary.
- Hybrid working model.
- Monthly performance related bonus.
- 25 days annual leave + bank holidays.
- Regular employee events.
Please put your **home postcode** on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
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