Maintenance Operative

1 month ago

Surbiton, United Kingdom YMCA St Pauls Group Full time

**Maintenance Operative**

**Responsible to**: Property Manager.

**Responsible for**: N/A

**Hours of Work**: 40 Hours per Week, with including evenings, weekend and Bank

Holidays.

**Work Location**: YMCA SPG Property Portfolio, example areas are, Ealing,

Walthamstow, East London, Surbiton etc. You will be based in one area but will be expected to travel when required to other sites.

**Job Purpose**
- To complete effective repairs and maintenance, ensuring H&S and compliance is adhered to.
- To be competent in general maintenance types jobs in example trades of Painting, Carpentry, Ground works, Electrical, Drainage, etc.
- Ensure compliance and statutory obligations are met through the correct service delivery when carrying out works orders on servicing, repairs, estates and planned work.
- Carry out high quality repairs and maintenance, ensuring the correct logging of arrival times, parts and materials used are captured.
- To have effective communications skills when dealing with YMCA’s customers, staff and external contractors.
- To operate and carry out repairs at any of YMCA SPG property portfolio when requested.
- Delivery of cyclical servicing programmes/repairs, ensuring economies of scale and value for money across the East London area is maximised and contracts are delivered collaboratively with contractors, colleagues and partners in order to ensure they are delivered within targets, budget and to agreed quality standards.
- To work with highly competent and engaged team, which delivers a broad range of services. Maximise the contribution of this team and others through collaborative working and training.
- To manage internal and external relationships including consultants, contractors, statutory authorities and other public bodies through which we deliver services, in order to drive H&S culture across the team and its partners
- To be responsible for property and building safety management within YMCA’s East London portfolio.
- To identify risk to property and compliance and report back via correct channels and process.
- To work with the team and others involved in the management of the buildings in order to manage building safety risks appropriately.
- To manage buildings in accordance with the safety case report and the Building Assurance Certificate.
- To work collaboratively with the team to promote and deliver robust building management in line with building a safer future legislation.
- To deliver an effective and efficient property management service.
- To attend relevant training to help you either; be complaint, improve own technical skills and or other appropriate training that the business recognises.
- To be an ambassador for YMCA SPG and have our customers/residents at the heart of all decision making.

**Organisational Context**

The vision of YMCA St Paul’s group is of ‘places where young people thrive and communities flourish’. Its mission is to be ‘an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive’. We are inclusive of all faiths and none. We seek to welcome everyone, offer excellence in all we do, inspire hope in others for what they might achieve and strive to grow and develop both people and places.

YMCA St Paul’s Group (SPG) is the largest YMCA in Europe and one of the largest providers of supported housing in London and beyond, providing a safe place to stay for over 1,200 residents each night.

As well as accommodation, education and training, the Charity is focused on the transformation of communities through its 6+ Health and Wellbeing Centre’s, including an outdoor swimming pool and a wide range of Children, Youth and Family programmes including nurseries, after school clubs and soft play centres.

**Initial objectives**

Key initial objectives for the Maintenance Operative are:

- To ensure operational delivery of continued 100% Health and Safety compliance alongside good risk management as the lift out of lockdown takes place.
- To agree the approach with the Property Manager in responding to the upcoming Building and Fire Safety bills.
- To embed harmonisation across the YMCA’s East London sites for the in house provision of maintenance.
- To set a culture of continuous improvement in delivering first class repairs, maintenance and void service to our internal and external customers
- To provide an effective repairs and maintenance service for all property and estates within the YMCA SPG property portfolio

**Key Tasks**

**Property Management**
- To carry out essential services such as security, building maintenance and compliance, empty property management (voids), external cleaning, waste disposal, recycling and grounds maintenance.
- To work with the Property Manager to deliver an effective framework for the project management (continuous improvement), supervision and coordination of the work carried out by contractors and in house staff
- Carry out/organise for

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