Customer Service Coordinator
3 weeks ago
Parker Jones Group are acting on behalf of a new build developer who are looking for a customer service coordinator to cover maternity leave for 6+ months.
**Duties**
- Management of Customer Defects report, updating with feedback from purchasers, scheduled appointments and general communication, seeking advice from managers as and when required
- Act as the liaison between our purchasers and our trades to arrange appointments
- Management of Customer Service Inbox
- Management of the Customer Service Operative and their diary, overseeing workmanship and charging the trade at fault (where applicable)
- Recovering incurred costs by determining the trade at fault (where applicable) and filing charges against their account
For this role you need to have new build or property experience.
**Job Types**: Full-time, Fixed term contract
Contract length: 6 months
Pay: £30,000.00-£35,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: CSC
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